Factory Operations Manager

6 days ago

Pretoria, Gauteng, South Africa Marvel Placement Consultants Full time
Job Description

**Job Title:** Factory Operations Manager

**Job Summary:** We are seeking a highly skilled and experienced Factory Operations Manager to join our team at Marvel Placement Consultants. The successful candidate will be responsible for overseeing the day-to-day operations of our factory, ensuring efficient production processes and adherence to deadlines.

Key Responsibilities:
  • Operations Management: Supervise and manage the day-to-day operations of the factory, ensuring efficient production processes and adherence to deadlines.
  • Quality Control: Monitor and maintain quality control standards for all products, including tents, marquees, gazebos, tarpaulins, and custom canvas products.
  • Production Workflow: Coordinate with team members to optimize production workflows, minimize downtime, and ensure smooth factory operations.
  • Middleman Role: Serve as the liaison between workshop employees and company Directors, ensuring clear communication and alignment on production goals.
  • Employee Management: Address and resolve employee concerns and complaints, provide leadership, training, and motivation to achieve high team performance and maintain a positive work environment.
  • Customer Service: Handle customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction with both product quality and service.
  • Machine Servicing: Oversee the regular servicing and maintenance of factory machines and equipment, ensuring optimal functionality and minimal disruptions in production.
  • Fault-Finding & Problem Solving: Develop and apply fault-finding skills to quickly resolve equipment malfunctions and operational challenges.
  • Administrative Duties: Manage email correspondence, respond to client queries, and liaise with suppliers regarding raw materials and inventory needs.
  • Financial Calculations: Conduct accurate calculations for purchases and material requirements, ensuring cost-effective procurement practices.
  • Inventory & Store Management: Assist in inventory management, including opening and closing the store, and ordering materials to ensure uninterrupted production.
  • Health & Safety Compliance: Ensure adherence to health and safety regulations within the factory, promoting a safe working environment for all employees.
  • Reporting: Communicate with management regarding production progress, challenges, and solutions to enhance overall efficiency and meet production goals.

Requirements:

  • Matriculation certificate
  • Tertiary qualification in Engineering, Operations Management, Business Administration, or a related field
  • A minimum of 2 years of experience in a textile manufacturing environment
  • Experience with administrative duties and basic computer skills (Microsoft Office Suite)
  • Advantageous: AutoCAD or SketchUp
  • Proven managerial experience in a factory or production setting
  • Excellent communication and interpersonal skills with the ability to lead and manage a diverse team
  • Strong problem-solving skills and the ability to resolve production issues promptly
  • Humility and a collaborative approach to teamwork
  • Proficiency in email correspondence and supplier communication
  • Ability to work under pressure and manage multiple priorities
  • Knowledge of health and safety regulations within a factory environment

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