Customer Service Ambassador

2 weeks ago


East London, Eastern Cape, South Africa WM Full time
Key Responsibilities:Customer Interaction
  • Handle inbound customer calls to provide timely and effective solutions.
  • Resolve customer issues and provide alternatives to meet their needs.
  • Assist with product/service inquiries to foster a deeper understanding of our offerings.
Account Management
  • Update customer information in our system to ensure accuracy and accessibility.
  • Follow up on customer complaints and concerns to address any issues promptly.
  • Promote additional products/services when applicable to enhance customer satisfaction.
Requirements:
  • Must have 6 months customer care experience, either in a call centre or face-to-face setting.
  • Matric compulsory.
  • Fluent in written and verbal English.
  • Able to work flexible shifts with reliable transportation.
What's in it for you?
  • Guaranteed commission.
  • Incentives.
  • Amazing growth opportunity.
  • Exposure to international business and clients.


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