Customer Engagement Manager

6 days ago


Johannesburg, Gauteng, South Africa Old Mutual Group Full time

Old Mutual Group is looking for a Customer Engagement Manager to lead our customer-facing teams.

The ideal candidate will have expertise in customer experience, sales strategy, and relationship management.

Main responsibilities include:

  • Developing and implementing customer engagement strategies to achieve business objectives
  • Building and maintaining strong relationships with clients and stakeholders
  • Providing expert advice on financial products and services
  • Analyzing market trends and competitor activity to inform business decisions

Key skills and qualifications include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
  • Relevant education and certifications in finance or a related field
  • Action-oriented approach with a focus on results

The successful candidate will be part of a dynamic team dedicated to delivering exceptional customer service and driving business growth.



  • Johannesburg, Gauteng, South Africa Digicall Group Full time

    Direct Sales Consultant PositionThis is an exciting opportunity to join the Digicall Group team as a Direct Sales Consultant. You will play a critical role in driving sales growth and enhancing customer satisfaction.Primary ObjectivesPromote and sell finance and insurance products to customers.Develop and implement sales strategies to boost conversion...


  • Johannesburg, Gauteng, South Africa The Global Talent Co. Full time

    The Global Talent Co. is a leading player in the pet food industry, driven by a passion for innovation and customer satisfaction.We are looking for a Digital Customer Engagement Expert who will play a key role in enhancing the customer journey through effective email campaigns and CRM strategies.Main Responsibilities:Develop and execute email campaigns in...


  • Johannesburg, Gauteng, South Africa PHILLIP ELECTRONIC SA Full time

    Job SummaryPHILLIP ELECTRONIC SA is looking for a highly skilled Product Knowledge and Sales Associate to join our team. As a Product Knowledge and Sales Associate, you will be responsible for providing expert advice to customers on our products, identifying sales opportunities, and achieving sales targets.Key Tasks:Develop and maintain in-depth knowledge of...

  • Engagement Manager

    6 days ago


    Johannesburg, Gauteng, South Africa Afrikye (pty) ltd Full time

    Afrikye (pty) ltd Internal Communications OpportunityOur client is a growing international company seeking an experienced Engagement Manager to join their team. As an Engagement Manager, you will play a critical role in developing and implementing internal communication strategies to enhance staff engagement and collaboration.This exciting opportunity...


  • Johannesburg, Gauteng, South Africa Seequent Limited Full time

    We are seeking a motivated and results-driven individual to join our team as a Customer Success Manager. This role offers an exciting opportunity to work with a variety of customers and ensure they are deriving maximum value from our products.Key Responsibilities:As a Customer Success Manager, your key responsibilities will include:Developing customer...


  • Johannesburg, Gauteng, South Africa Digital Gaming Corp. Full time

    We are seeking a skilled Internal Communications Specialist to join our team at Digital Gaming Corp.! As a key member of our communications department, you will play a vital role in enhancing employee engagement and communication across the organization.About the JobIn this exciting role, you will be responsible for:Driving employee engagement through...


  • Johannesburg, Gauteng, South Africa Lyceum College Full time

    We are seeking an experienced Lead Generation Representative to join our dynamic team. The successful candidate will be responsible for clearing out leads on our CRM system, conducting quality checks on new leads, and confirming the interest of prospective students.This role requires strong communication and interpersonal skills, as well as the ability to...


  • Johannesburg, Gauteng, South Africa tihsa Full time

    Required Skills and QualificationsTo succeed in this role, you will need:Maturity / Grade 12 or equivalent qualification.2-3 years' experience in telephonic sales.Familiarity with the Financial Services industry (advantageous).


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Brand Engagement SpecialistWe are seeking a Brand Engagement Specialist to join our marketing team at Nedbank. In this role, you will be responsible for developing and implementing strategies to increase brand engagement and drive business objectives.You will work closely with our cross-functional teams to ensure seamless integration of digital and social...


  • Johannesburg, Gauteng, South Africa Access Bank PLC Full time

    At Access Bank PLC, we are committed to providing our customers with the best possible service. We are seeking an experienced Relationship Manager to join our team and help us achieve this goal. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and...


  • Johannesburg, Gauteng, South Africa Affinity International Full time

    Requirements:Experience: A minimum of 3 years in customer-facing roles, preferably in a call center environment.Communication: Strong verbal skills with a clear, neutral accent; bilingual candidates are highly valued.Tech Skills: Proficiency in using CRM systems and handling customer data securely.Problem-Solving: Ability to think critically and offer...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Role SummaryThis role is responsible for supporting a positive workforce experience by activating learning solutions and programmes conducted internally and by external providers.The successful candidate will provide feedback to allow Learning and Development to proactively manage and engage employees within the area of work, in a transformed environment.Key...


  • Johannesburg, Gauteng, South Africa PPS Recruitment Full time

    Benefits and OpportunitiesProfessional Development: Opportunities for career advancement and professional development within our organization.Competitive Salary: A competitive salary package that reflects your value to our organization.Work-Life Balance: A supportive work environment that encourages work-life balance and flexibility.We offer a dynamic and...


  • Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full time

    The Ideal CandidateWe are looking for a motivated and experienced professional who can:Provide strategic leadership and oversight to M-KOPA South Africa's customer care operationsManage multiple customer-facing teams across voice and digital channelsImplement effective customer strategies and drive continuous process improvementsIf you have a passion for...


  • Johannesburg, Gauteng, South Africa University of Johannesburg Full time

    About the RoleWe are seeking a highly motivated Community Engagement Specialist to join our team at the University of Johannesburg. This is a unique opportunity for someone who is passionate about community development and wants to make a real difference.Job DescriptionThis role will involve coordinating community engagement activities at the campus level,...

  • Client Engagement

    7 days ago


    Johannesburg, Gauteng, South Africa NielsenIQ Full time

    Job title : Client Engagement - P3Job Location : Gauteng, JohannesburgDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionActs as the liaison between the clients, commercials, and various operational teams. This role advises, suggests, and discusses solutions with the internal and external clients in terms of...

  • operations manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills ...

  • operations manager

    2 days ago


    Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills Judgment...


  • Johannesburg, Gauteng, South Africa M-KOPA Full time

    We are seeking a highly motivated Customer Relationship Manager to join our team as we expand our operations and drive digital and financial inclusion across various markets.As a key member of our Customer Retention team, you will play a pivotal role in driving sales growth by connecting with existing customers over the phone. You will effectively introduce...


  • Johannesburg, Gauteng, South Africa Kamo Placements CC Full time

    Professional OpportunityKamo Placements CC invites applications from highly skilled Global Engagement Professionals. The successful candidate will have extensive experience in project management and international cooperation.Main ResponsibilitiesDevelop and implement projects that promote global engagement and cooperation.Work closely with the Head –...