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Customer Engagement Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Old Mutual Group Full time

Old Mutual Group is looking for a Customer Engagement Manager to lead our customer-facing teams.

The ideal candidate will have expertise in customer experience, sales strategy, and relationship management.

Main responsibilities include:

  • Developing and implementing customer engagement strategies to achieve business objectives
  • Building and maintaining strong relationships with clients and stakeholders
  • Providing expert advice on financial products and services
  • Analyzing market trends and competitor activity to inform business decisions

Key skills and qualifications include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
  • Relevant education and certifications in finance or a related field
  • Action-oriented approach with a focus on results

The successful candidate will be part of a dynamic team dedicated to delivering exceptional customer service and driving business growth.