Quality Assurance Specialist

2 weeks ago


Krugersdorp, Gauteng, South Africa SGS Full time
Job Description

Key Responsibilities:

  • Implement and maintain a quality management system that ensures total compliance to ISO 17025, SGS SA high-level procedures, and SGS Global requirements.
  • Operate with the highest standard of ethics as indicated in SGS integrity programs.
  • Maintain an up-to-date scope of testing and coordinate the documentation and standard operating procedures required to comply with laboratory ISO accreditation.
  • Evaluate data in a quality role but shall not report opinions and interpretations.
  • Facilitate and monitor method validation processes in the laboratory.
  • Coordinate and administer the improvement system.
  • Build relationships with all technical and professional personnel.
  • Build relationships with suppliers and clients.
  • Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, audit findings, and improvement requests.
  • Provide planned quality-related training and awareness as required.
  • Plan, schedule, and perform quality assessments to provide certainty that quality control activities are being done effectively.
  • Facilitate and plan all management reviews.
  • Ensure the integrity of monthly inputs into the QSHE Report.
  • Be able to statistically evaluate data.
  • Develop a document control system for the laboratory that is in line with SGS high-level system documents and ISO requirements.
  • Provide guidance and direction to laboratory personnel with respect to quality control and proper documentation in implementing methodologies and data reporting.
  • Provide constant feedback to the Manager on the status of quality in the laboratory.
  • Work with a safety-conscious attitude that demonstrates good and safe work habits.
  • Travel, shift work, and overtime may be required.
  • Perform any other reasonable tasks as assigned by the direct line manager.
  • Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
  • Contribute with scientific and technical leadership and planning to ensure the quality assurance program is effective and efficient.
  • Ensure that quality requirements are not subjected to any prejudicial interests.
  • Responsible for all SANAS matters relating to the accreditation/compliance of the organization (as per responsibilities for Nominated Representative SANAS document R-03).
  • Ensure that the laboratory accreditation under ISO 17025 is not jeopardized.
  • Identify non-conformances in a timely and unbiased approach to achieve customer satisfaction.
  • Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action and assist in the necessary action.
  • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action and assist in the necessary action.


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