Helpdesk and Sales Assistant

4 weeks ago


Nelspruit, Mpumalanga, South Africa MPRTC Full time
Key Responsibilities

The successful Customer Service Representative will be responsible for:

  • Providing exceptional customer service via phone, email, and in-person
  • Responding to customer inquiries and resolving technical issues in a timely and efficient manner
  • Working effectively with internal teams to resolve customer complaints and concerns

We offer a competitive salary of $58,000 - $68,000 per annum, depending on experience, as well as a range of benefits including comprehensive training and development programs.

To be considered for this role, you will need to have:

  • A high school diploma or equivalent
  • Proven experience in sales administration or similar roles
  • Background in ICT sales (advantageous)

You will also need to possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

We require applicants to have proficiency in Pastel or similar accounting software, skilled in Microsoft Office Suite (Word, Excel, Outlook), and familiarity with Freshdesk or similar ticketing systems.



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