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Regional Manager
1 month ago
We are seeking a seasoned Regional Manager to lead our Material Handling Equipment team. This role will involve overseeing the management of a successful team, ensuring exceptional customer service, and driving business growth in the region.
About the RoleThe ideal candidate will have 5-7 years of experience in regional management or operational leadership, with a strong background in customer service, decision-making, and analytical skills. A BCom in Business Management is an added advantage.
This position requires a hands-on leader who can develop and implement strategies to achieve company targets and objectives. The Regional Manager will be responsible for managing a team of technicians, contractors, and administrative staff, ensuring they meet their performance targets and adhere to company policies.
Main Responsibilities- Lead the regional team in meeting monthly budgeted levels and exceed where possible.
- Develop and implement a first-class service operation that ensures response, scheduled services, and breakdowns are handled within company KPIs.
- Ensure New/Used Plant Sales, Service, Short Term Hire, and Parts departments achieve agreed customer coverage and conversion levels.
- Manage contracts, warranties, and maintenance contracts to ensure profitability and customer satisfaction.
- Maintain accurate records, reports, and communication with stakeholders.
- 5-7 years of regional management or operational experience.
- Strong leadership, customer service, and decision-making skills.
- BCom in Business Management (advantageous).
- Excellent analytical, communication, and problem-solving skills.
- Able to work under pressure and manage multiple tasks.
As a valued member of our team, you can expect:
- A competitive salary range of R500,000 - R700,000 per annum.
- A comprehensive benefits package, including medical aid, retirement fund, and life insurance.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic and supportive work environment that fosters collaboration and innovation.