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Testing Centre Administrator

1 month ago

Roodepoort, Gauteng, South Africa CTU Career Chatz Full time
Job Title: Testing Centre Administrator

Job Summary:

The Testing Centre Administrator will be responsible for ensuring the security of test materials, verifying the identity of testing candidates, and providing support to callers and visitors related to Prometric tests and testing policies.

Key Responsibilities:

  • Proctor all exams with utmost security measures
  • Ordering of vouchers and confirming exam appointments in a timely manner
  • Registering first-time students on the vendor and ensuring their details are correct
  • Ensuring all safety and security regulations are followed
  • Recertifying all exams on a yearly basis
  • Applying and administering all activities surrounding exams
  • Recording keeping of all international exams and sending statistics to the Head TCA in a timely manner
  • Ensuring all finances are up to date before allowing students to write international exams
  • Recording keeping of all bookings and vouchers ordered and received
  • Preventing unauthorized access to the exam centre
  • Continuously following up and tracking incidents
  • Notifying the COM and Head TCA of any pertinent issues
  • Maintaining office security by following safety procedures and controlling access via the reception desk
  • Assisting clients with enquiries when able to assist
  • Assisting with queries via email and telephone from various clients
  • Ensuring all Health & Safety requirements are followed as per SOP
  • Managing and maintaining the reception area to ensure it is professional, tidy, and presentable
  • Updating calendars and scheduling meetings
  • Ensuring the Campus Operational Manager is informed in a timely manner of client/student concerns
  • Keeping up to date with program fees and new promotions running
  • Capturing of Data Cards within 2 days of receipt – keeping record in file
  • Mining CCP Leads, applications
  • Communicating and doing quotes for prospective 2nd/3rd Year enrolments
  • Phoning to make Open Day Bookings (May & October)
  • Treating all staff, students, and clients with respect
  • Meeting deadlines
  • Performing other clerical receptionist duties such as filing and photocopying

Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Time-Management skills, with the ability to prioritize tasks
  • Customer Service attitude

Relationships:

This position will be trained by the COM and Head TCA with ongoing support and supervision.