IT Infrastructure Manager

2 weeks ago


Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time
IT Infrastructure Manager

Key Responsibilities:

  • Oversee the management and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file/print services.
  • Deploy, configure, and support Windows desktop systems across the organisation.
  • Work with our MSP and other vendors to monitor system performance, troubleshoot issues, and optimize system resources to ensure high availability and reliability.

Project and Vendor Management:

  • Act as an advocate for change within the organisation, joining project teams and acting as a stakeholder for technology.
  • Ensure value for money and good return on investment when negotiating contracts or procurement on behalf of the company.

Salesforce Management & Administration

  • Manage end user access to our production and test Salesforce environments.
  • Develop competence with Salesforce interface changes, new fields, custom objects, data extraction and imports.

Vulnerability Management

  • Conduct regular vulnerability assessments on IT systems, applications, and network infrastructure.
  • Implement and maintain security patches, updates, and configurations in line with best practices.

Backup and Disaster Recovery

  • Develop, implement, and maintain backup strategies and disaster recovery plans to ensure data integrity and system availability.
  • Regularly test and update disaster recovery plans to align with business continuity requirements.

User Support and Training

  • Provide 1st and 2nd level support to end-users for escalated IT issues when required.
  • Conduct training sessions and create user guides to enhance user proficiency with IT systems.

Competencies required include:

  • 5 years of experience in a technology role, ideally within the financial services sector.
  • Strong problem-solving skills and the ability to work under pressure.
  • Familiarity with backup solutions, disaster recovery planning, and execution.
  • Relevant certifications such as CompTIA Security.

The ideal candidate will have a background in IT Management within the financial services industry and have a good understanding of working within regulated jurisdictions, latest cyber security developments, and a proven track record of vendor management and procurement.



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