Retail Operations Manager

18 hours ago


George, Western Cape, South Africa Staff Solutions Recruitment Full time

The Retail Operations Manager is a pivotal role at Staff Solutions Recruitment, requiring an individual with exceptional leadership skills and retail experience. Our ideal candidate will have a proven track record of managing efficient store operations, providing exemplary customer service, and fostering strong relationships with customers and employees alike.

Job Summary

We are seeking a highly motivated and organized Retail Operations Manager to oversee the day-to-day activities of our retail stores. The successful candidate will be responsible for scheduling and delegating tasks to employees, monitoring their performance, and maintaining accurate bank balances and conducting cash-ups.

Key Responsibilities
  • Operational Efficiency: Ensure smooth store operations, maintain high levels of customer satisfaction, and achieve sales targets.
  • Team Leadership: Schedule and delegate tasks to employees, monitor their performance, provide coaching and development opportunities, and foster a positive work environment.
  • Financial Management: Maintain accurate bank balances, conduct regular cash-ups, and manage store inventory.
  • Reporting and Analysis: Prepare daily, weekly, and monthly reports to analyze store performance, identify areas for improvement, and inform business decisions.
Requirements

To succeed in this role, you will need:

  • A minimum of 5 years of previous retail management experience.
  • Proficient experience in MS Office, particularly Excel and Word.
  • Familiarity with Sage Evolution or similar accounting software is an advantage.
  • A Grade 12/Matric qualification.
  • At least 5 years of retail experience, preferably in a management capacity.
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • An estimated salary range of $80,000 - $110,000 per annum, depending on experience and location.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration and innovation.


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