Retail Operations Manager
18 hours ago
The Retail Operations Manager is a pivotal role at Staff Solutions Recruitment, requiring an individual with exceptional leadership skills and retail experience. Our ideal candidate will have a proven track record of managing efficient store operations, providing exemplary customer service, and fostering strong relationships with customers and employees alike.
Job SummaryWe are seeking a highly motivated and organized Retail Operations Manager to oversee the day-to-day activities of our retail stores. The successful candidate will be responsible for scheduling and delegating tasks to employees, monitoring their performance, and maintaining accurate bank balances and conducting cash-ups.
Key Responsibilities- Operational Efficiency: Ensure smooth store operations, maintain high levels of customer satisfaction, and achieve sales targets.
- Team Leadership: Schedule and delegate tasks to employees, monitor their performance, provide coaching and development opportunities, and foster a positive work environment.
- Financial Management: Maintain accurate bank balances, conduct regular cash-ups, and manage store inventory.
- Reporting and Analysis: Prepare daily, weekly, and monthly reports to analyze store performance, identify areas for improvement, and inform business decisions.
To succeed in this role, you will need:
- A minimum of 5 years of previous retail management experience.
- Proficient experience in MS Office, particularly Excel and Word.
- Familiarity with Sage Evolution or similar accounting software is an advantage.
- A Grade 12/Matric qualification.
- At least 5 years of retail experience, preferably in a management capacity.
In return for your hard work and dedication, we offer a competitive salary package, including:
- An estimated salary range of $80,000 - $110,000 per annum, depending on experience and location.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that encourages collaboration and innovation.
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