Onsite Support Specialist
1 month ago
At Numata, we are seeking a highly skilled and motivated Onsite Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met and exceeded.
Key Responsibilities:- Provide first-level technical support to clients via phone, email, or chat.
- Log and categorize support requests in our ticketing system.
- Resolve or escalate issues according to defined procedures.
- Assist with user account management, including password resets and access requests.
- Document solutions and maintain knowledge bases.
- 1-2 years of experience in IT support or a related field.
- Basic understanding of computer hardware, software, and networking concepts.
- Familiarity with operating systems (Windows, macOS, Linux).
- Knowledge of common software applications (Microsoft Office, email clients, etc.).
- Basic troubleshooting skills for common issues (password resets, printer issues, connectivity problems).
- CompTIA A+: A foundational certification that covers essential IT skills, including troubleshooting, networking, and security.
- ITIL Foundation: An understanding of IT service management best practices, focusing on delivering quality IT services.
- Microsoft Certified: Fundamentals: Certifications like Microsoft 365 Fundamentals or Azure Fundamentals can be beneficial.
- Basic Salary
- Medical Insurance
- Funeral Cover
-
Onsite Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Numata Full timeAbout the RoleWe are seeking a highly skilled and motivated Onsite Support Engineer to join our team at Numata. As an Onsite Support Engineer, you will be responsible for providing IT end-user support on various components of an IT environment, including hardware, software, and network support.Key ResponsibilitiesRepresent the Numata Brand: As the first...
-
IT Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Parvana Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking a skilled IT Support Specialist to join our team at Parvana. As a key member of our technical support team, you will be responsible for providing proactive Level 2 remote and onsite support, resolving technical issues in line with SLA requirements and guiding junior IT professionals through...
-
IT Support Specialist
1 month ago
Cape Town, Western Cape, South Africa IOCO Full timeWe are seeking a skilled IT Support Specialist to join our team at IOCO. As an Onsite Support Technician, you will play a vital role in ensuring the smooth operation of our IT systems and providing timely support to our end users.Key Responsibilities:Resolve Incidents using task completion and resolution within defined SLAFulfilment Service Requests using...
-
IT Infrastructure Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Datafin Recruitment Full timeWe are seeking a skilled IT Infrastructure Support Specialist to join our team at Datafin Recruitment. As the ideal candidate, you will possess strong technical knowledge and excellent problem-solving skills.The successful candidate will be responsible for providing onsite support for daily incident resolution and service requests fulfilment. They will...
-
Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeWe are seeking an experienced Technical Support Specialist to join our team at IOCO. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our IT systems and providing timely support to our end-users. Your primary responsibility will be to troubleshoot and resolve technical issues, both hardware and...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Persona Staff Full timeYour Role:We're looking for a skilled IT Support Specialist to join our team in the digital touchscreen division. Your responsibilities will include:Assembling and configuring computer systems, software, and peripherals.Managing assembly and output thereof.Managing and maintaining stock levels of IT-related parts and consumables.Troubleshooting and resolving...
-
Technical Support Professional
5 days ago
Cape Town, Western Cape, South Africa Electrum Payments Full timeAbout the RoleAs an IT Support Specialist at Electrum Payments, you will play a pivotal role in ensuring the smooth operation of our IT systems. This onsite position offers an opportunity to be the go-to expert for resolving technical challenges and empowering our team with reliable technology solutions.
-
Cape Town, Western Cape, South Africa BCXP Full timeWe are seeking a skilled Technical Support Specialist to join our team at BCXP, where you will play a vital role in ensuring the smooth operation of our IT infrastructure.Key ResponsibilitiesTo provide timely and effective technical support for incidents arising from hardware deployed in stores, ensuring first-time resolution without return trips.To actively...
-
Financial Operations Specialist
1 month ago
Cape Town, Western Cape, South Africa CA Support Full timeFinancial Operations SpecialistAt CA Support, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for managing financial transactions, analyzing financial data, and providing financial guidance to the organization.Key Responsibilities:Manage financial transactions, including accounts...
-
Desktop Support Specialist
1 month ago
Cape Town, Western Cape, South Africa IOCO Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at iOCO Infrastructure Services. As a Desktop Support Specialist, you will be responsible for providing top-notch desktop support to our clients, working alongside seasoned professionals to resolve technical issues and maintain cutting-edge technology.Key ResponsibilitiesProvide...
-
IT Support Specialist
7 days ago
Cape Town, Western Cape, South Africa IOCO Full timeWe are seeking a skilled IT Support Specialist to join our team in Cape Town. This is a contract position that requires strong technical skills and excellent communication abilities.Job OverviewThe successful candidate will play a crucial role in ensuring the smooth operation of our IT systems and providing timely support to end users.ResponsibilitiesResolve...
-
Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeJob Title: Technical Support SpecialistWe are seeking a skilled and proactive Desktop Engineer I to join our team. This position is responsible for designing, deploying, managing, and maintaining desktop infrastructure within an organization.Provide technical support to users across 125 stores, ensuring timely resolution of incidents and requests.General...
-
Desktop Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa CapitalH Full timeTechnical Support RoleCapitalH is seeking a skilled Desktop Support Specialist to join their team in Cape Town. The ideal candidate will provide technical assistance and support for Microsoft 365-related issues, including troubleshooting and resolving problems.Key Responsibilities:Technical Support: Provide technical assistance and support for Microsoft...
-
IT Support Specialist
8 hours ago
Cape Town, Western Cape, South Africa Numata Full time**Overview of Numata**At Numata, we are committed to delivering exceptional IT support services to our clients. As an Onsite Support Engineer, you will play a crucial role in ensuring that our clients receive top-notch support and assistance.**Package & Remuneration**We offer a competitive $50,000 per annum salary, as well as a comprehensive benefits package...
-
Network Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa First Technology Group Full timeJob Title: Virtual CIO Support SpecialistJob Summary: We are seeking an experienced Virtual CIO Support Specialist to join our team at First Technology Group.Key Responsibilities:Manage server, network, application, and virtual CIO support for customer onboarding and ongoing system maintenance.Provide expert-level support to the Tier II team to quickly...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeJob OverviewWe are seeking an experienced IT Operations and Support Specialist to join our team. The ideal candidate will have a strong background in Microsoft Server technologies, including Exchange, Active Directory, and Windows File Server Management. Key Responsibilities• IT Operations: Monitor infrastructure, provide end-user support, IT contact...
-
Desktop Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryThe Desktop Support Analyst will play a crucial role in enabling users with the tools to perform their role within Allan Gray. This position requires a strong passion for technology, excellent problem-solving skills, and the ability to work well under pressure.Key Responsibilities§ Provide onsite support for daily incident and service requests...
-
IT System Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our TeamWe are a dynamic team at Parvana, committed to providing top-notch IT support services. We prioritize client relationships, foster innovation, and collaboration in an Agile environment.What You Will Be DoingProvide Level 2 remote and onsite support, resolving technical issues and guiding junior IT professionals.Build strong client relationships...
-
IT Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Planet10 Full timeJob DescriptionWe are seeking a highly motivated IT Support Specialist to join our team at Planet10. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and providing exceptional end-user support.About the RoleThis is a fantastic opportunity for a junior resource with 1-2 years of working experience to...
-
Field Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionThe role of the Field Support Specialist is to provide exceptional customer support by ensuring that assigned infrastructure at client sites is configured, installed, tested, and operational. This includes ensuring that any software part of the solution is installed and configured according to client requirements.The ideal candidate will have...