Implementation and Support Specialist
4 days ago
We are seeking a highly skilled and experienced professional to join our team as an Implementation and Support Specialist. As a key member of our Customer Operations department, you will be responsible for delivering exceptional client experiences through efficient onboarding and ongoing support.
Key Responsibilities- Implement GhostPractice software solutions for clients, ensuring seamless integration and optimal performance.
- Provide comprehensive training and technical support to clients, enabling them to maximize the benefits of our platform.
- Analyze client needs and develop customized solutions to address their specific requirements.
- Collaborate with cross-functional teams to ensure smooth project execution and timely delivery.
- Minimum 2+ years of experience in IT or customer-facing roles, preferably with experience in software implementation and support.
- Proven track record of delivering high-quality results in fast-paced environments.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Demonstrated expertise in Microsoft Office, particularly Excel and Outlook.
At Dye & Durham Corporation, we value our employees' growth and well-being. We offer competitive salaries, comprehensive benefits, and opportunities for professional development.
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