Territory Sales and Branch Manager

4 weeks ago

Johannesburg, Gauteng, South Africa Mukuru Full time
Job Title: Territory Sales and Branch Manager

An exciting opportunity exists for a Mandarin speaking Territory Sales and Branch Manager to join our team in Johannesburg. The main purpose of this role is to ensure the Branch and Information Centre processes are followed in a professional and efficient manner whilst ensuring profitability and growth of the branch sales.

The position will provide oversight on retail sales and drive sales to individuals, corporates, enterprise sales within the assigned territory. The Branch Manager reports directly to the Head of Branches. This position is responsible for ensuring that Customer Service Representatives are able to process transactions in an accurate and professional way.

The position will be responsible to create and manage brand awareness to maximise return on marketing investments and sustainable relationships. Duties and Responsibilities:

  • Ensure the branch is opened on time daily
  • Ensure the branch is closed and locked up securely, the alarm is set and in working order
  • Respond to incidents when the ranch alarm is set off
  • Check that security measures are in place, cameras are in working order
  • Liaise with 3rd party suppliers and sign off invoices
  • Complete weekly inspection lists and carry our audits
  • Ensure the office is kept tidy and branch always looks professional
  • Promote sales within the branch and increase number of sales within the branch
  • Identify ways to grow the customer base
  • Opening the safe first thing in the morning using correct codes and sign register
  • Take sealed bags out of the safe and ask consultant to help count cash float in their bag from the safe
  • Ensure opening balances matches previous day's closing balance
  • Process all stock transferred to managers till
  • Ensure all stock is counted and correctly sealed at the end of day
  • Lock all sealed bags in the safe securely at the end of the day
  • Monitor excess and shortages, carry out investigations for shortages
  • Escalate shortages to Head of Branches if unresolved
  • Issue additional stock/ top up to consultants as needed
  • Open safe to retrieve cash and count with the consultants to double check value
  • Ensure the stock is accurately transferred to the consultant on the system
  • Issue a physical receipt to the consultant
  • Liaise with Fidelity Guards to receive and bank money as required
  • Sign for the stock in conjunction with another consultant
  • Obtain a session password and capture the stock accurately into the system
  • Email relevant parties with the details of the stock received
  • Obtain safe code from Transport Forex and lock stock away
  • Respond to customer queries in a timely way
  • Ensure professional customer service standards are maintained
  • Resolve complaints effectively
  • Resolve queries and conflict with difficult clients
  • Refer unresolved issues to the Branch Manager, only when unable to resolve at branch level
  • Issue bank statements
  • Create and issue confirmation letters to customers
  • Assist with processing foreign exchange transactions accurately when required
  • Assist with remittance support if required
  • Provide on the job training to Customer Service Representatives
  • Carry out spot checks on the Consultants cash stock
  • Assist with cancelling transactions when needed
  • Providing advice and guidance to agents
  • Analyse and monitor transaction statistics
  • Motivate and strategize on how to incentivise the agent army
  • To activate agents for new corridors
  • Gather and present location specific information on sales
  • To ensure sufficient stock of marketing collateral is available
  • Engage with potential customers and market the enterprise product.
  • Custodianship of the Mukuru brand and maintenance of that standard.
  • Monitor individual team members performance
  • Hold monthly progress discussion with team members
  • Coach and mentor staff when required
  • Ensure adherence to HC and IR policies (including leave approvals, etc.)
  • Ensure all staff attend required training courses for new products and all quizzes are completed
  • Provide guidance to the staff.
  • Attempt to resolve any staff issues or grievances
  • Refer to Head of Branches if unable to resolve staff problems
  • Monitor and manage own targets
  • Attend monthly performance meeting
  • Attend all required training courses for new products
  • Provide on the job training to Customer Service Representatives
  • Carry out spot checks on the Consultants cash stock
  • Assist with cancelling transactions when needed

  • Territory Sales and Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job DescriptionAn exciting opportunity exists for a highly skilled Territory Sales and Branch Manager to contribute to the growth and success of our team in Johannesburg.Key Responsibilities:Ensure the Branch and Information Centre processes are followed in a professional and efficient manner.Drive sales to individuals, corporates, and enterprise sales...

  • Territory Sales and Branch Manager Lead

    3 weeks ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Mandarin Speaking Territory Sales and Branch Manager Job DescriptionAn exciting opportunity exists for a highly skilled Territory Sales and Branch Manager to join our team at Mukuru. The successful candidate will be responsible for ensuring the Branch and Information Centre processes are followed in a professional and efficient manner whilst ensuring...

  • Territory Sales and Branch Leader

    3 weeks ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job Title: Territory Sales and Branch LeaderThis is an exciting opportunity for a Mandarin language speaker to take on the role of Territory Sales and Branch Leader at Mukuru in Johannesburg.The key responsibilities of this position include ensuring the branch and information centre processes are followed in a professional and efficient manner while...

  • Strategic Territory Sales and Branch Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Full time

    About the JobWe are seeking a highly skilled and experienced Territory Sales and Branch Manager to lead our sales efforts in a specific territory. The ideal candidate will have a proven track record of driving sales growth, managing teams, and ensuring operational efficiency.Key Responsibilities:Develop and implement sales strategies to achieve sales...

  • Territory Sales and Branch Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Fempower Full time

    About the RoleWe are seeking a highly skilled and experienced Territory Sales and Branch Manager to join our team in Johannesburg. As a key member of our sales team, you will be responsible for driving sales growth and profitability in your assigned territory.Key ResponsibilitiesEnsure the branch is opened and closed securely, and that all security measures...

  • Territory Sales Agent and Branch Teller

    4 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Full time

    Job Title: Territory Sales Agent and Branch TellerJob Summary: We are seeking a highly skilled and experienced Territory Sales Agent and Branch Teller to join our team in Johannesburg. The successful candidate will be responsible for providing remittance disbursement services in a professional and efficient manner, as well as providing oversight on retail...

  • Territory Sales Agent and Branch Teller

    1 month ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job Title: Territory Sales Agent and Branch TellerMukuru is seeking a highly skilled and experienced Territory Sales Agent and Branch Teller to join our team in Johannesburg. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring the efficient processing of...

  • Territory Sales Agent and Branch Teller

    4 days ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job SummaryWe are seeking a highly skilled Territory Sales Agent and Branch Teller to join our team in Johannesburg. The successful candidate will be responsible for providing exceptional customer service, driving sales growth, and ensuring the efficient disbursement of remittances.

  • Territory Sales Agent and Branch Teller

    4 weeks ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job Title: Territory Sales Agent and Branch TellerJob Summary: Mukuru is seeking a highly skilled Territory Sales Agent and Branch Teller to provide remittance disbursement services and drive sales in a professional and efficient manner.Key Responsibilities:Provide advice and guidance to customersAnalyse and monitor transaction detailsMotivate and assist...

  • Territory Sales and Business Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Full time

    Job DescriptionOur company is seeking a highly skilled Territory Sales and Branch Manager to join our team.Main Responsibilities:Ensure the branch operates efficiently and effectively.Develop and implement sales strategies to drive growth and profitability.Manage and motivate a team of sales representatives.Monitor and analyze sales performance and make...

  • Sales Territory Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Rakkgalakane Full time

    About the Role:Rakkgalakane is seeking a highly skilled Sales Territory Manager to join our team. As a Sales Territory Manager, you will be responsible for selling forklifts within an assigned sales territory.Key Responsibilities:Establishing an environment and foundation for future sales growth.Selling value and solutions to customers.Leading top-to-top...

  • Territory Sales Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Job Title: Territory Sales ManagerJob Summary:We are seeking a highly skilled Territory Sales Manager to join our team at Mukuru. The successful candidate will be responsible for overseeing retail sales and driving sales to individuals, corporates, and enterprise sales in all China sending countries.Key Responsibilities:Generate sales through agent...

  • Sales Territory Development Manager

    1 week ago

    Johannesburg, Gauteng, South Africa Scholtz Partners International Full time

    Job OverviewScholtz Partners International is seeking a skilled Sales Territory Development Manager to join our team. The ideal candidate will be responsible for driving regional sales and profitability goals, while providing exceptional customer service and market share within the assigned territories.Key Responsibilities:• Achieve revenue and...

  • Territory Sales Representative

    2 weeks ago

    Johannesburg, Gauteng, South Africa O'Brien Recruitment Full time

    Role OverviewO'Brien Recruitment is seeking a dynamic Territory Sales Executive to manage and grow key client relationships, drive sales, and strategically position their global brand offerings across markets.Key Responsibilities- Manage and grow key client relationships- Drive sales and strategically position global brand offerings across...

  • South Africa Territory Sales Leader

    3 weeks ago

    Johannesburg, Gauteng, South Africa Nutanix Full time

    The OpportunityNutanix is seeking a Territory Account Manager to drive net new business sales in the assigned territory. As a key player within the Nutanix field sales team, this role combines technical expertise with a deep understanding of the customers and partner ecosystem in the region.Sales at NutanixOur sales team is growing, driven by a passionate...

  • Territory Sales Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Scholtz Partners International Pty Ltd Full time

    Sales Specialist OpportunityAre you a skilled sales professional with a passion for industrial equipment?We are seeking a highly motivated and experienced Territory Sales Specialist to join our team at Scholtz Partners International Pty Ltd. In this role, you will be responsible for achieving regional sales and profitability goals for Industrial and...

  • Mandarin Speaking Sales and Operations Manager

    4 days ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    We are seeking a highly skilled and experienced Territory Sales and Branch Manager to join our team in Johannesburg. This role is responsible for ensuring the Branch and Information Centre processes are followed in a professional and efficient manner, while driving sales growth and profitability of the branch.The ideal candidate will have 3 years'...

  • Territory Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Nutanix Full time

    The OpportunityNutanix is seeking a skilled Territory Account Manager to join our team in Johannesburg. This role will focus on driving net new business sales in the assigned territory, leveraging alliances and ISVs, and interacting directly with customers. As an Account Manager, you will be responsible for selling Nutanix products and solutions through...

  • Branch Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Branch ManagerJob Summary:As a Branch Manager at Isilumko Staffing, you will be responsible for overseeing the day-to-day operations of our branch, ensuring that we deliver exceptional customer service and achieve our business objectives.Key Responsibilities:* Manage branch operations to ensure optimal performance and customer satisfaction*...

  • Senior Territory Business Development Manager

    21 hours ago

    Johannesburg, Gauteng, South Africa ALOS Innovative Workforce Solution (Pty) Ltd Full time

    Job SummaryWe are seeking a dynamic Senior Territory Business Development Manager to lead our Regional Sales Department. As a key member of our team, you will be responsible for driving sales growth and revenue expansion in your assigned territory.About the RoleThe successful candidate will have excellent knowledge of medical accessories and consumables,...