Clinical Front Desk Associate

3 days ago


Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full time

As a Clinical Front Desk Associate at Dis-Chem Pharmacies, you will play a vital role in ensuring the smooth operation of our clinics. This role requires a high level of organization, effective communication skills, and a strong understanding of medical terminology.

Key Responsibilities:
  • Front Desk Operations: Manage patient registration, process medical aid payments, and move patients through appointments as scheduled.
  • Patient Care: Answer incoming calls within a reasonable time, use proper telephone etiquette when speaking with patients over the phone, and give relevant and accurate information to callers regarding their requests, questions or concerns.
Requirements:
  • Education: Grade 12 / Matric
  • Skills: Ability to work under pressure, deadline driven, follow and give oral and written instructions


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