Administrative Healthcare Professional

3 days ago


Durban, KwaZulu-Natal, South Africa VA Detroit Full time
About the Role

The Advanced Medical Support Assistant is responsible for providing exceptional administrative support to the VISN Clinical Contact team. This role requires strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Key Qualifications:

  • Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  • Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives.
  • Advanced knowledge of the technical health care process as it relates to access to care.
  • Advanced knowledge of managing a clinic, including independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
  • Advanced knowledge of policies and procedures associated with operational activities that affect patient flow, patient care, and the revenue process.
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.


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