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Computer Hardware Technician

1 week ago

Midrand, Gauteng, South Africa Network IT Full time
What You'll Do

As an IT Support Specialist at Network IT, you will play a critical role in ensuring the smooth operation of our computer systems, devices, and networks. Your responsibilities will include:

Hardware Configuration and Maintenance

  • Configure and install user devices and peripherals.
  • Troubleshoot and repair faulty devices and peripherals.
  • Ensure all devices are updated and comply with security protocols.
  • Provide user support and training as required.
  • Manage and update the IT asset register.
Software Installation and Troubleshooting

  • Install and manage relevant software on user devices.
  • Troubleshoot and resolve software issues promptly.
  • Ensure all software is licensed and updated.
  • Provide user support and training.
Network Administration

  • Manage networks across the organization.
  • Troubleshoot and resolve network issues.
  • Ensure network security protocols are implemented and enforced.
  • Report relevant network queries to appropriate authorities.
Requirements
  1. High level of knowledge in software, hardware, and networking.
  2. Strong oral communication skills.
  3. Analytical and problem-solving skills.
  4. Time management and customer service skills.
  5. Tertiary IT hardware and software support qualification preferred.
  6. IT support experience is essential.
  7. Inquisitive nature and ability to resolve issues.
  8. Ability to influence team members across the organization.
  9. Effective verbal and written communication skills.