German Speaking Operations Agent
2 days ago
We are seeking a highly skilled and experienced Operations & Customer Service Agent to join our team in South Africa. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our logistics marketplace, ensuring bookings run smoothly for both our customers and drivers.
Key Responsibilities:
- Driver Management: Onboard new self-employed drivers, ensure compliance, and manage driver availability.
- Marketplace Bookings: Build routes, allocate bookings, and manage cancellations.
- Customer Interaction: Handle inbound calls, queries, and disputes.
Requirements:
- Fluent German language skills (spoken and written) at an advanced level.
- High level of computer literacy and ability to work 100% remotely.
- High-speed, reliable internet connection.
- Ability to work independently and as part of a cross-functional team.
What We Offer:
- A dynamic and fast-paced work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
If you are a motivated and experienced professional looking for a new challenge, please apply now.
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