Senior Team Coordinator

2 months ago


Randburg, Gauteng, South Africa Dante Personnel Full time

Job Title: Financial Wellness Coach

About the Role: We are seeking a highly skilled and experienced Financial Wellness Coach to join our team at Dante Personnel. As a Financial Wellness Coach, you will be responsible for leading a team of customer service representatives in a call centre environment.

Key Responsibilities:

  • Provide coaching and guidance to team members on customer service and financial coaching best practices.
  • Collaborate with team members to identify areas for improvement and develop strategies to address them.
  • Develop and implement quality control processes to ensure high-quality customer service.
  • Provide feedback and coaching to team members on their performance.
  • Conduct regular team meetings to discuss progress, goals, and challenges.

Requirements:

  • 2-3 years of experience in a call centre environment.
  • Strong background in customer service and financial coaching.
  • Experience in team management and leadership.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

If you are a motivated and experienced Financial Wellness Coach looking for a new challenge, please submit your application to Laury Starnes at Dante Personnel.



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