Senior Team Coordinator
2 months ago
Job Title: Financial Wellness Coach
About the Role: We are seeking a highly skilled and experienced Financial Wellness Coach to join our team at Dante Personnel. As a Financial Wellness Coach, you will be responsible for leading a team of customer service representatives in a call centre environment.
Key Responsibilities:
- Provide coaching and guidance to team members on customer service and financial coaching best practices.
- Collaborate with team members to identify areas for improvement and develop strategies to address them.
- Develop and implement quality control processes to ensure high-quality customer service.
- Provide feedback and coaching to team members on their performance.
- Conduct regular team meetings to discuss progress, goals, and challenges.
Requirements:
- 2-3 years of experience in a call centre environment.
- Strong background in customer service and financial coaching.
- Experience in team management and leadership.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
If you are a motivated and experienced Financial Wellness Coach looking for a new challenge, please submit your application to Laury Starnes at Dante Personnel.
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