Retail Operations Executive

2 weeks ago


Johannesburg, Gauteng, South Africa Pro Select Consulting Full time

Company Overview

Pro Select Consulting is a renowned consulting firm that partners with various apparel stores in South Africa to provide exceptional retail services.

Salary: R450,000 - R550,000 per annum, depending on experience.

Job Description:

We are seeking an experienced Retail Store Manager to oversee store operations and ensure seamless customer experiences. Key responsibilities include:

  • Leading a team of sales associates and managing staff activities, providing training, and enforcing company policies.
  • Developing and implementing effective work schedules to guarantee adequate staffing levels during peak periods.
  • Evaluating employee performance, offering constructive feedback, and conducting regular performance reviews.
  • Responding to complex customer inquiries, resolving complaints, and maintaining high customer satisfaction levels.
  • Managing inventory levels, stock replenishment, and overseeing stocktake processes.
  • Crafting visually appealing product displays to maximize sales.
  • Maintaining a clean, organized store environment and adhering to health and safety regulations.
  • Handling cash transactions, managing cash registers, and ensuring accuracy in financial operations.
  • Opening and closing the store securely, including operating alarm systems.
  • Analyzing sales reports to inform business decisions and communicating with senior management regarding store performance, challenges, and opportunities for improvement.

Required Skills and Qualifications:

The ideal candidate will possess excellent leadership skills, strong communication abilities, and prior experience in retail management.

Benefits:

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.



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