Technical Operations Specialist
2 weeks ago
- Manage Systems Software Configurations
- Ensure Timely Completion of Work Tasks
- Deliver Agreed Expense Budget
- Provide 1st and 2nd Level Support
- Build Relationships with Customers
- Monitor System Activity Trends
- Comply with Policies and Risk Standards
- Execute Implementation Plans
- Solve Work Issues and Problems
- Stay Abreast of Legislation
Key Responsibilities:
- System software configuration management
- Ensure timely completion of work tasks
- Troubleshoot and resolve technical issues
- Provide customer support
- Collaborate with senior colleagues
- Identify opportunities for process improvement
Requirements:
- NQF Level Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National Degrees
- IT Diploma or degree or equivalent experience
- Finance Diploma or degree or equivalent experience
- Relevant product certification
- Minimum Experience Level 1-2 years IT industry or related experience
Technical / Professional Knowledge:
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
Behavioural Competencies:
- Continuous Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
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