Technical Operations Specialist

2 weeks ago


Sandton, South Africa Nedbank Head Office Full time
Job Responsibilities
  • Manage Systems Software Configurations
  • Ensure Timely Completion of Work Tasks
  • Deliver Agreed Expense Budget
  • Provide 1st and 2nd Level Support
  • Build Relationships with Customers
  • Monitor System Activity Trends
  • Comply with Policies and Risk Standards
  • Execute Implementation Plans
  • Solve Work Issues and Problems
  • Stay Abreast of Legislation

Key Responsibilities:

  • System software configuration management
  • Ensure timely completion of work tasks
  • Troubleshoot and resolve technical issues
  • Provide customer support
  • Collaborate with senior colleagues
  • Identify opportunities for process improvement

Requirements:

  • NQF Level Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National Degrees
  • IT Diploma or degree or equivalent experience
  • Finance Diploma or degree or equivalent experience
  • Relevant product certification
  • Minimum Experience Level 1-2 years IT industry or related experience

Technical / Professional Knowledge:

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills

Behavioural Competencies:

  • Continuous Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards


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