Technical Support Specialist

3 weeks ago


Sandton, South Africa PPS Recruitment Full time

Purpose of the Job:

The Technical Support Specialist will be responsible for delivering high-quality, detailed work within prescribed service level agreements (SLAs). This role requires a strong focus on producing precise, consistent work output based on established standards, guidelines, and procedures.

The ideal candidate will demonstrate patience and a willingness to handle and complete one task at a time, while effectively communicating with others based on knowledge of repetitive job routines and procedures gained from sufficient on-the-job experience.

Key Responsibilities:

• Produce high-quality, detailed work based on established standards, guidelines, and procedures.

• Develop a valued technical expert who can deliver quality work consistently.

• Work effectively with the team to achieve common goals and objectives.



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