Fashion Business Head
2 weeks ago
Our client, a retail giant multinational group, is seeking a skilled and experienced FBH Department Manager to join their team in Port Elizabeth.
Main Purpose:To attract and grow our customer base, through a customer-facing or supportive role, and increase market share, turnover, and profitability. The successful candidate will provide exceptional customer service, manage and develop people to meet competence requirements, participate in team efforts to achieve department and store goals, and implement new initiatives to achieve project goals.
Key Outcomes:- Deliver exceptional customer service to internal and external customers
- Recruit, select, manage, and develop people to meet competence requirements
- Contribute to team efforts to achieve department and store goals
- Implement and integrate new initiatives to achieve project goals
- Participate in general store operational duties
- Supervise and coach staff to meet competence requirements
- Passion for the Customer - Establish lifelong relationships with our customers
- Passion for Retail and Selling
- Living the Brand - Personal leadership and attitude to work
- Versatile communication skills
- Proven team leadership skills
- Action and results-oriented
- Assertive and proactive
- Problem-solving and decision-making skills
- Computer literacy skills
- Commercial acumen and numeracy
- Attention to detail
- Creative and innovative, keeping up to date on retail trends
- Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
- Retail and or Business Management Diploma would be advantageous
- 2-5 years role experience as a Supervisor or Manager in a Clothing Store
- Retail experience highly advantageous
- Team Management would be advantageous
- Leadership and Management experience would be advantageous
- Ability to work shifts that meet operational requirements
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