Call Centre Operations Head
3 days ago
We are looking for a highly motivated and experienced Call Centre Operations Head to join our team at Bridgena Barnard Personnel Group.
Job Responsibilities:The ideal candidate will have a proven track record in managing teams and ensuring the efficient execution of daily operations within a debt collection call centre.
Key responsibilities include:
- Team management
- Operational management
- Daily task execution
Required skills and qualifications:
- Diploma or Certificate in a Business discipline
- Experience as a Manager within a Call Centre
- Debt Collection experience is an advantage
- Analytical skills to produce reports
- Able to work closely with the HR department and senior executives
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Call Centre Sales Representative
3 days ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJob Description:The Sales Consultant role involves working with clients to understand their insurance needs and providing tailored solutions.Main Responsibilities:Analyse client data to identify insurance gaps.Develop and implement sales strategies to meet targets.Build relationships with existing clients to increase loyalty.Essential Qualifications:Minimum...
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Call Centre Learnership
3 weeks ago
Cape Town, Western Cape, South Africa NCR Management Centre Full timeNCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...
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Call Centre Operations Manager
7 hours ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob OverviewWe are seeking an experienced Call Centre Operations Manager to lead our inbound and outbound teams at HR Genie. As a key member of our team, you will play a crucial role in driving business growth by ensuring efficient operations, delivering exceptional customer service, and achieving business objectives.ResponsibilitiesOversee the management of...
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Call Centre Manager
2 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeCall Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...
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Senior Call Centre Manager
7 days ago
Cape Town, Western Cape, South Africa Santam Business Full timeJob Title: Senior Call Centre ManagerCompany OverviewSantam Business is a leading insurance company seeking an experienced Senior Call Centre Manager to oversee the day-to-day operations of our contact centre.Job DescriptionThis leadership role involves managing a high-performing call centre team, ensuring exceptional customer service delivery, and analysing...
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Business Operations Assistant
2 days ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeWe are seeking a highly skilled Business Operations Assistant to join our team at Call Centre Staffing.About the Role:The Business Operations Assistant will be responsible for providing administrative support to our financial services team, including data management, filing, and capturing client information.Key Responsibilities:Administrative Tasks: Schedule...
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Call Centre Agents
4 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...
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Outbound/Inbound Call Centre Manager
4 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeOur client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...
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Outbound/Inbound Call Centre Manager
2 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeOur client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...
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Sales Consultant
3 days ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeOur client in the financial services sector is looking for Sales Consultants for their call centre. The Sales Consultant is responsible for advising clients on suitable insurance policies, assessing their needs, and facilitating the purchase of insurance products.POSITION INFO :Duties :Call clients to understand their insurance needs and financial...
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Financial Services Consultant
3 days ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJob Summary:We are seeking a Sales Consultant to join our team at Call Centre Staffing.About the Job:The successful candidate will be responsible for selling insurance products to clients over the phone.Meet or exceed sales targets.Provide exceptional customer service to build client loyalty.Stay up-to-date with industry developments and changes in...
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Cape Town, Western Cape, South Africa NCR Management Centre Full timeAre you an ambitious individual looking to launch your career in customer service? The NCR Management Centre's Call Centre Sales and Service Learner programme offers a unique opportunity for dynamic individuals to develop their skills and knowledge in a fast-paced and challenging environment.Key Responsibilities:Provide exceptional customer service to...
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Head of Contact Centre Operations Management
7 days ago
Cape Town, Western Cape, South Africa Capita Full timeKey ResponsibilitiesThe Senior Head of Operations will be responsible for:Managing large-scale contact centre operations, driving performance improvements, and leading diverse teams to achieve operational excellence.Liaising with cross-functional teams to deliver solutions and manage relationships with multiple business lines and functions.Ensuring accurate...
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Call Centre Specialist
6 days ago
Cape Town, Western Cape, South Africa Capita Full timeJob Summary:We are seeking a skilled and experienced Call Centre Specialist to join our team. As a key member of our call centre, you will be responsible for delivering exceptional customer service experiences while selling the benefits of our products and services.Your primary objective will be to provide prompt and effective solutions to customer...
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Call Centre Manager
4 days ago
Cape Town, Western Cape, South Africa Bridgena Barnard Personnel Group Full timeCall Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the prof execution of daily tasks Grade 12 / Matric essential Diploma / Certificate in a Business discipline Experience as a Manager within a Call Centre Debt Collection a distinct advantages Report writing High...
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Supervisor Call Centre
20 hours ago
Cape Town, Western Cape, South Africa Premier FMCG Ltd Full timeJob title : Supervisor Call CentreJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo lead and supervise a team of call centre agents to ensure the accurate and in full administration and processing of customer ordering, which inform on time and in full deliveries which...
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Insurance Sales Specialist
3 days ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJob Title: Sales ConsultantWe are seeking a skilled Sales Consultant to join our team at Call Centre Staffing.About the Role:The successful candidate will be responsible for advising clients on suitable insurance policies, assessing their needs, and facilitating the purchase of insurance products.Conduct thorough assessments of clients' current insurance...
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Call Centre Manager
2 days ago
Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full timeCall Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the professional execution of daily tasks.Qualifications:Diploma / Certificate in a Business disciplineExperience as a Manager within a Call CentreDebt Collection a distinct advantageHigh degree of analytical skills...
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Call Centre Manager
3 days ago
Cape Town, Western Cape, South Africa Bridgena Barnard Personnel Group Full timeCall Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the professional execution of daily tasks.Qualifications:Diploma / Certificate in a Business discipline.Experience as a Manager within a Call Centre.Debt Collection experience is a distinct advantage.High degree of...
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Call Centre Supervisor
2 days ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob RequirementsT FG Financial Services requires an experienced operations leader to fill this challenging role. The ideal candidate will have a strong background in call centre operations and supervisory management.Responsibilities include:Effectively and efficiently resolving all escalated customer and operational queries.Completion of administrative tasks...