Call Centre Operations Head

3 days ago


Cape Town, Western Cape, South Africa Bridgena Barnard Personnel Group Full time

We are looking for a highly motivated and experienced Call Centre Operations Head to join our team at Bridgena Barnard Personnel Group.

Job Responsibilities:

The ideal candidate will have a proven track record in managing teams and ensuring the efficient execution of daily operations within a debt collection call centre.

Key responsibilities include:

  • Team management
  • Operational management
  • Daily task execution

Required skills and qualifications:

  • Diploma or Certificate in a Business discipline
  • Experience as a Manager within a Call Centre
  • Debt Collection experience is an advantage
  • Analytical skills to produce reports
  • Able to work closely with the HR department and senior executives


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