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Business Solutions Strategist
2 months ago
- Develop and maintain customer relationships to ensure successful partnerships.
- Manage tenders and ensure all client and business commercial requirements are met.
- Collaborate with Business Analysts to analyze and document business processes.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
- Translate business and client needs into continuous improvement projects.
- Conduct business and workflow analysis to build business solution models.
- Develop accurate and complete test plans and communicate them to the team.
- Identify and document system deficiencies and recommend solutions.
- Make recommendations on process improvement and data interpretation.
- Apply project standards consistently.
- Manage and train the Business Intelligence team to ensure effective business solutions.
- Identify latest trends and opportunities to improve logistics execution and customer experience.
- Manage, communicate, organize, listen, investigate, and facilitate improvements on company processes to create innovative solutions.
- Report progress against understanding, status, resource requirements, issues, risks, and dependencies to the Chief Executive Officer.
- Follow audit and compliance processes.
- Prepare graphs, charts, and analyze documents to identify changes to be taken by the company.
- Prepare and develop weekly and monthly reports.
- Ensure maximum warehouse utilization and execution by managing heat maps and assisting operations with design and warehouse layout.
- Ensure maximum delivery execution through the company's planning, execution, and tracking technology.
- Manage the main Control Tower, flag process non-compliance challenges, and actual execution performance against the plan.
Requirements:- Grade 12
- Degree/Honors in Engineering, Industrial, Commercial, Sciences, or Supply Chain Management and an MBA will be advantageous
- Current Business Solutions experience of 5-7 years
- 5+ years of previous experience in a similar role will be advantageous
- MS Office: Advanced Excel Skills, Word, PowerPoint, Outlook, etc.
- Statistics/business process modeling (advantageous)
- Project Planning - Microsoft Projects
- QlickSense, QlickView, and Power BI