Guest Services Manager
5 days ago
We are seeking a skilled Guest Services Manager to join our team. As a key member of our front desk staff, you will be responsible for creating memorable experiences for our guests. Your excellent communication skills and ability to multitask will enable you to manage multiple requests simultaneously, ensuring seamless service delivery. If you have a passion for customer satisfaction and a keen eye for detail, we encourage you to apply.
Primary Responsibilities
- Manage front desk operations, including guest check-in/check-out, key card programming, and room assignments.
- Develop and maintain relationships with guests, responding to their needs and resolving issues in a professional manner.
- Communicate effectively with colleagues across various departments to address guest requests and concerns.
- Maintain accurate records and reports, adhering to company policies and procedures.
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Guest Service Duty Manager
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Service Duty ManagerJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries JOB SUMMARY FunctionReporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a...
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Guest Services Officer
1 week ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeGuest Services Officer - German SpeakingAn exciting opportunity has become available for a German speaking Guest Services Officer to join our Guest Services TeamThe position is based at the Cape Town International Airport.As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience You are ready...
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Guest Services Officer
2 weeks ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeKey Responsibilities:- Greet and welcome guests as they embark on the ship, ensuring a warm and friendly atmosphere- Provide information and assistance to guests regarding onboard activities, services, and amenities- Handle guest inquiries, complaints, and requests in a timely and professional manner- Manage guest accounts and process payments for onboard...
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Guest Services Associate
2 days ago
Cape Town, Western Cape, South Africa The Capital Hotels, Apartments & Resorts Full timeCustomer Service RepresentativeThe Capital Hotels, Apartments & Resorts is seeking a customer-focused and enthusiastic individual to join our team as a Customer Service Representative.This role requires the ability to provide exceptional service to guests, manage multiple tasks simultaneously, and maintain a high level of accuracy in all aspects of the...
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Guest Services Coordinator
3 days ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeWe are looking for an experienced Travel Support Specialist to join our team as a Guest Services Officer at the Cape Town International Airport.Main ResponsibilitiesEnsure that all necessary preparations are made prior to guest service, including flight information, documentation, and onward travel arrangements.Engage with guests, providing them with...
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Guest Services Professional
4 days ago
Cape Town, Western Cape, South Africa The Royal Portfolio Full timeCompany OverviewThe Royal Portfolio is a luxury hospitality group with a portfolio of unique hotels and residences. Our properties are known for their exceptional service, attention to detail, and commitment to providing a personalized experience for our guests.We are seeking a Guest Relations Officer who shares our passion for delivering exceptional service...
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Guest Services Coordinator
7 days ago
Cape Town, Western Cape, South Africa Nox Cape Town Full timeOur TeamNox Cape Town is committed to excellence in property management and customer service. Our team of professionals is dedicated to providing exceptional experiences for our clients and guests.Job DetailsThis full-time on-site role is responsible for managing guest relations, overseeing property maintenance, and ensuring high standards are maintained....
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Hotel Guest Services Coordinator
4 days ago
Cape Town, Western Cape, South Africa 21C Museum Hotels Full timeJob OverviewThe Hotel Guest Services Coordinator plays a vital role in ensuring that all guests have an exceptional experience during their stay. This includes coordinating arrivals, stays, and departures, as well as ensuring that all guest requests are met efficiently and effectively.Coordinate arrivals, stays, and departures for all guestsEnsure that all...
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Hotel Guest Services Lead
4 days ago
Cape Town, Western Cape, South Africa Premier Hotels & Resorts Full timeAbout the PositionPremier Hotels & Resorts is seeking a dedicated Hotel Guest Services Lead to lead our hotel's guest services team. In this role, you will be responsible for ensuring that all guests receive exceptional service, resolving any issues or concerns, and maintaining a positive and welcoming atmosphere throughout the hotel.
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Guest Service Representative
4 days ago
Cape Town, Western Cape, South Africa Rola Motor Group Full timeThe Rola Motor Group is looking for a passionate professional to become a key player in our Guest Experience team as a Co-ordinator.In this crucial role, you will be responsible for delivering outstanding service to every guest who interacts with us.As a valued member of our team, you will contribute significantly to creating a warm and inviting atmosphere...
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Hotel Guest Manager
3 weeks ago
Cape Town, Western Cape, South Africa Khula Placements Full timeJob Opportunity: Hotel Guest Experience ManagerWe are seeking a highly skilled and experienced Hotel Guest Experience Manager to join our team. This is an exciting opportunity for a dedicated hospitality professional passionate about delivering exceptional customer service and creating unforgettable guest experiences.Key Responsibilities:Ensure a seamless...
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Guest Experience Manager
6 days ago
Cape Town, Western Cape, South Africa Khula Placements Full timeJob Opportunity :We are seeking a highly skilled and experienced Guest Experience Manager to join our team. This is an exciting opportunity for a dedicated hospitality professional passionate about delivering exceptional customer service and creating unforgettable guest experiences.Key Responsibilities :Ensure a seamless guest experience from arrival to...
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Hotel Guest Manager
6 days ago
Cape Town, Western Cape, South Africa Khula Placements Full timeJob Opportunity : Hotel Guest Experience ManagerWe are seeking a highly skilled and experienced Hotel Guest Experience Manager to join our team. This is an exciting opportunity for a dedicated hospitality professional passionate about delivering exceptional customer service and creating unforgettable guest experiences.Key Responsibilities :Ensure a seamless...
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Reservations and Guest Services Specialist
6 days ago
Cape Town, Western Cape, South Africa Hyatt Hotels Corporation Full timeAbout the RoleWe are seeking a skilled Reservations Agent to join our team at Hyatt Hotels Corporation. As a key member of the front office staff, you will be responsible for handling guest reservations, coordinating room assignments, and providing exceptional service to our valued customers.Your Key Responsibilities:Manage guest reservations, including...
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Luxury Guest Services Coordinator
4 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeWe are looking for a seasoned Luxury Guest Services Coordinator to join our team at Black Pen Recruitment. As a key member of our team, you will be responsible for providing exceptional guest services through attentive planning, meticulous attention to detail, and a deep understanding of client needs.You will work closely with our sales team to craft...
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Spa Guest Service Representative
2 days ago
Cape Town, Western Cape, South Africa Thecapital Full timeAbout The Capital HotelsOur company vision is to create a world-class hospitality experience that exceeds our guests' expectations. We achieve this by investing in our people, processes, and technology.Job OverviewThe Spa Receptionist is responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. This involves...
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Senior Guest Services Coordinator
4 days ago
Cape Town, Western Cape, South Africa Premier Hotels & Resorts Full timeJob SummaryWe are currently seeking a skilled and experienced Front Office Assistant Manager to join our team at Premier Hotels & Resorts. As a key member of our front office team, you will be responsible for overseeing the day-to-day operations, supervising staff, and ensuring seamless check-in and check-out processes.Main ResponsibilitiesSupervise front...
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Maritime Guest Experience Manager
3 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeAbout the Role:">We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Officer.In this role, you will be responsible for providing exceptional guest experiences, handling guest inquiries and requests, and maintaining a high level of cleanliness and organization at the guest services desk.">Your Key...
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Guest Experience Manager
4 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeWe are looking for a talented Guest Experience Manager to join our luxury travel company. As a key member of our team, you will be responsible for creating exceptional guest experiences through meticulous planning, attention to detail, and a deep understanding of client needs.You will work closely with our sales team to craft personalized itineraries, manage...
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Guest Experience Manager
4 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeAs a leading luxury hospitality company, Kerzner International is committed to delivering exceptional guest experiences and creating lasting memories.Key Accountabilities:Guest Engagement: Develop a deep understanding of guest preferences, needs, and expectations.Sales and Revenue Growth: Drive sales through effective marketing strategies, promotions, and...