Strategic Account Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Vox Telecommunications Full time

Job Summary

Vox Telecommunications is seeking a highly skilled and experienced Strategic Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our major clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Develop and execute strategic plans to grow and maintain key customer relationships, identifying opportunities to increase revenue and expand our market share.
  • Build and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions to meet their objectives.
  • Collaborate with internal teams to ensure seamless delivery of products and services to customers, resolving any issues or concerns in a timely and professional manner.
  • Develop and maintain a deep understanding of our customers' businesses, identifying opportunities to provide value-added services and solutions.
  • Prepare and present regular reports to internal and external stakeholders, providing insights and analysis on key account metrics and performance.

Requirements

  • Proven experience in sales and account management, with a strong track record of success in developing and maintaining key customer relationships.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong business acumen, with a deep understanding of business operations and the ability to identify opportunities to add value.
  • Ability to work in a fast-paced environment, with a strong focus on results and a commitment to delivering high-quality outcomes.


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