Strategic Operations Coordinator
3 weeks ago
Job Overview
The Operations Manager position is a key role within our organization, responsible for overseeing the day-to-day operations in Mozambique. This includes ensuring the company's success and growth in Africa, monitoring security conditions, and making appropriate recommendations.
Main Responsibilities
- Strategic Implementation: Develop and implement effective business strategies and procedures to drive company growth.
- Goal Setting: Establish comprehensive performance and growth goals for the team and organization.
- Customer Engagement: Foster strong relationships with customers through improved support processes and convert inquiries into orders.
- Project Management: Oversee existing and future projects, ensuring successful execution and timely delivery.
- Team Leadership: Supervise staff across various departments, managing daily operations and delegation.
- Budget Management: Manage operational budgets to promote profitability and sustainability.
- Company Culture: Ensure company policies and procedures align with our culture and vision.
- Operational Oversight: Monitor daily operations and staff performance across all departments.
- Performance Evaluation: Analyze and interpret performance data and metrics to evaluate effectiveness.
- Reporting: Prepare and submit reports to the Managing Director on key issues.
- Fundraising Support: Assist the RMD in fundraising ventures whenever needed.
- Expansion Participation: Engage in expansion activities, including investments, acquisitions, and partnerships.
- Vendor Management: Manage relationships with partners and vendors.
- Travel: Be prepared to travel locally and regionally within Africa.
Requirements
- Minimum 10 years of experience in the SECURITY field, with at least 3 years in an operations manager role.
- Security background with experience in high-risk and control risk security is advantageous.
- Understanding of industry legal rules, guidelines, and best practices.
- Excellent communication and interpersonal skills.
- Knowledge of various business functions, including supply chain, finance, customer service, and human resources.
- Proficient in data analysis and performance/operation metrics.
- Familiarity with MS Office applications.
- Strong critical thinking and problem-solving abilities.
- Collaborative team player with good time-management skills.
- Proficient in English and able to speak and understand Portuguese language is required.
- Based in South Africa and willing to relocate to Mozambique.
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