Brand Ambassador

2 weeks ago


Pretoria, Gauteng, South Africa People Dimension Full time

Job Description:

Main Responsibilities:

• Serve as the primary point of contact for the Company and its agents and customers.

• Ensure customers receive the correct products and services.

• Foster forward-thinking and visibility for the Company.

Customer Relations:

• Develop and maintain positive business and customer relationships.

• Expedite the resolution of customer problems and complaints to maximize satisfaction.

• Grow and maintain a customer database.

• Identify new opportunities and present, promote, and sell products/services using solid arguments to customers.

• Complete weekly call cycles.

Sales Targets:

• Achieve agreed-upon sales targets within the scheduled timeframe.

• Coordinate sales efforts.

Monthly Reporting:

• Submit monthly reports on performance and competitors in the market.

• Provide management reports on customer needs, problems, interests, competitive activities, and potentials.

Other Responsibilities:

• Attend meetings as required, including Management and customer meetings.

• Collaborate with other businesses to drive business performance.

• Attend trade shows and marketing events.

Requirements:

• Grade 12 qualification.

• A tertiary qualification in Business, Marketing Communications, or a relevant field is advantageous.

• Minimum of 2 years of proven work experience as a sales representative.

• Proven track record of successfully managing customer relationships.

• Valid driver's license.

• Excellent knowledge of MS Office.

• Working knowledge of CRM Systems.

• Strong relationship management skills and openness to feedback.

• Ability to create and deliver presentations.

• Prioritizing, time management, and organizational skills.

• Strong verbal communication skills.

• Ability to work efficiently, either alone or as part of a team.

Language: English


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