Strategic Communications Manager
4 weeks ago
Job Summary:
The Operational Communications Manager will be responsible for developing and delivering an internal communications strategy to support the SA business in achieving its strategic objectives.
Key Responsibilities:
- Develop and sustain excellent relationships with all key stakeholders in SA and the Divisional Communications Team.
- Provide communications support and strategic counsel to senior leaders of SA.
- Collaborate with key stakeholders to manage and contain reputational risks.
- Develop, manage and evaluate core communications channels to drive effective two-way communications and engagement.
- Build and coach a strong network of communications champions in all client areas.
- Work closely with the divisional communications team to increase consistency of communications activity and sharing of best practice.
- Provide communications advice/suggestions to business units and stakeholders on communications and engagement initiatives.
- Manage communications budget.
- Support in the development and maintenance of our brand.
Requirements:
- Grade 12
- Degree or equivalent communications qualification (Preferred but not essential)
- 3 – 5 years' experience in strategic communication with a track record of accomplishment of handling announcements, annual results, and crisis and incident management communications experience.
- Proven experience in managing cross-geography communications, an understanding of the full communication value chain and ability to develop media relations strategies.
- Creative ability and able to inspire creative solutions from key stakeholders.
- Experience of establishing and managing traditional and digital communication channels.
- Branding and campaign experience.
- Experience in managing external suppliers to deliver to communications / branding briefs.
Knowledge, Skills and Abilities:
- Authority and confidence to effectively challenge and influence senior stakeholders.
- Broad understanding of current and future communications, branding and engagement tools and techniques.
- Excellent verbal and written skills with the ability to write for a variety of media.
- Highly customer focused with the capability to work to tight deadlines in a changing and dynamic environment.
- Excellent communications planning skills.
Management/Supervisory Responsibility:
This position has supervisory responsibility.
Important:
All interviews, assessments and background checks will continue to take place online.
The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.
Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals.
Attach your most recent CV indicative of the criteria as advertised.
Location:
South Africa - Maitland - 65 Voortrekker Road
Time Type:
Full time
Contract Type:
Permanent
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