Operational Communications Director

4 weeks ago


Brakpan, Gauteng, South Africa Capita Full time
Job Title: Operational Communications Manager

About the Role:

We are seeking a highly skilled and experienced Operational Communications Manager to join our team at Capita South Africa. As a key member of our communications team, you will be responsible for developing and implementing a comprehensive internal communications strategy to support the business in achieving its strategic objectives.

Key Responsibilities:

  • Develop and deliver an internal communications strategy to support the business in achieving its strategic objectives.
  • Build and maintain excellent relationships with key stakeholders across the organization.
  • Provide communications support and strategic counsel to senior leaders.
  • Collaborate with key stakeholders to manage and contain reputational risks.
  • Develop, manage, and evaluate core communications channels to drive effective two-way communications and engagement.
  • Build and coach a strong network of communications champions to support localized communications.
  • Work closely with the divisional communications team to increase consistency of communications activity and sharing of best practice.
  • Provide communications advice and suggestions to business units and stakeholders on communications and engagement initiatives.
  • Manage communications budget and resources.

Requirements:

  • Grade 12 qualification or equivalent.
  • Degree or equivalent communications qualification (preferred but not essential).
  • 3-5 years' experience in strategic communication with a track record of accomplishment in handling announcements, annual results, and crisis and incident management communications.
  • Proven experience in managing cross-geography communications and developing media relations strategies.
  • Creative ability and ability to inspire creative solutions from key stakeholders.
  • Experience of establishing and managing traditional and digital communication channels.
  • Branding and campaign experience.
  • Experience in managing external suppliers to deliver communications and branding briefs.

Knowledge, Skills, and Abilities:

  • Authority and confidence to effectively challenge and influence senior stakeholders.
  • Broad understanding of current and future communications, branding, and engagement tools and techniques.
  • Excellent verbal and written skills with the ability to write for a variety of media.
  • Highly customer-focused with the capability to work to tight deadlines in a changing and dynamic environment.
  • Excellent communications planning skills.

Management/Supervisory Responsibility:

This position has supervisory responsibility.

Important:

All interviews, assessments, and background checks will continue to take place online. It may be required of you to conduct onsite interviews and/or vetting checks.

The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.

Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals.

Attach your most recent CV indicative of the criteria as advertised.

Location:

South Africa - Maitland - 65 Voortrekker Road

Time Type:

Full time

Contract Type:

Permanent



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