Operational Communications Director

1 month ago


Brakpan, Gauteng, South Africa Capita Full time
Job Title: Operational Communications Manager

About the Role:

We are seeking an experienced Operational Communications Manager to join our team at Capita South Africa. As a key member of our communications team, you will be responsible for developing and implementing internal communications strategies to support the business in achieving its strategic objectives.

Key Responsibilities:

  • Develop and deliver internal communications strategies to support business objectives.
  • Build and maintain relationships with key stakeholders, including senior leaders and communications teams.
  • Provide communications support and strategic counsel to senior leaders.
  • Collaborate with stakeholders to manage reputational risks.
  • Develop and manage core communications channels to drive effective two-way communications and engagement.
  • Build a network of communications champions to support localized communications.
  • Work with Operations to develop and deliver communications to colleagues.
  • Provide communications advice and suggestions to business units and stakeholders.
  • Manage communications budget and work with external suppliers.

Requirements:

  • Grade 12 qualification or equivalent.
  • Degree or equivalent communications qualification (preferred but not essential).
  • 3-5 years' experience in strategic communication, with a track record of handling announcements, annual results, and crisis management communications.
  • Proven experience in managing cross-geography communications and developing media relations strategies.
  • Creative ability and ability to inspire creative solutions.
  • Experience in managing external suppliers and branding campaigns.

Knowledge, Skills, and Abilities:

  • Authority and confidence to challenge and influence senior stakeholders.
  • Broad understanding of current and future communications tools and techniques.
  • Excellent verbal and written skills, with the ability to write for various media.
  • Highly customer-focused, with the capability to work to tight deadlines in a dynamic environment.

Management/Supervisory Responsibility:

This position has supervisory responsibility.

Important:

All interviews, assessments, and background checks will continue to take place online. It may be required to conduct onsite interviews and/or vetting checks.

The shortlisted candidates will be assessed using relevant assessment tools based on the needs and requirements of the role.

Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals.

Attach your most recent CV indicative of the criteria as advertised.

Location:

South Africa - Maitland - 65 Voortrekker Road

Time Type:

Full time

Contract Type:

Permanent



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