Experienced Call Centre Representative

1 week ago


Cape Town, Western Cape, South Africa NCR Management Centre Full time
Job Opportunity at NCR Management Centre

We are seeking a dynamic and energetic individual to join our team as a Call Centre Agent. As a key member of our team, you will be responsible for providing exceptional customer service and achieving sales targets.

Key Responsibilities:
  • Provide excellent customer service and resolve customer inquiries in a timely and professional manner
  • Meet and exceed daily, weekly, and monthly sales targets
  • Work effectively in a team environment to achieve shared goals and objectives
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Stay up-to-date with industry trends and developments to continuously improve sales and customer service skills
Requirements:
  • At least 1 year of sales experience in a Call Centre environment
  • Knowledge of Debt Review, Debt Review Cancellation, and Debt Mediation is an advantage
  • Proficiency in working with Vici-dial
  • Computer literacy and basic software skills
  • Ability to work on Saturdays as required
What We Offer:
  • Basic salary starting from R6500
  • Lucrative commission structure
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Please note that this is a sales-driven position, and only applicants who meet the minimum requirements will be considered. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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