Experienced Call Centre Representative
7 days ago
NCR Management Centre is seeking a dynamic and energetic individual to join our team as a Call Centre Agent. As a key member of our sales team, you will be responsible for delivering exceptional customer service and achieving sales targets.
Key Responsibilities:- Achieve daily, weekly, and monthly sales targets as agreed upon
- Meet the agreed daily talk time target
- Obtain, confirm, and update all client details accurately and efficiently
- Achieve monthly objectives as agreed with the team leader/manager
- Always adhere to the Call Centre policies and procedures
- At least 1 year sales experience within a Call Centre environment
- Knowledge of Debt Review, Debt Review Cancellation, and Debt Mediation would be preferable
- Proficiency in working on Vici-dial
- Computer Literate
- Saturdays may apply depending on sales targets
- Interpersonal skills
- Good Listening skills
- Pressure resilience
- Attention to detail
- Persuasiveness
- Client focused
- Result orientated
Basic Salary starting from R6500 plus a lucrative commission structure.
Please note that this is a sales-driven position. Only applicants who meet the minimum requirements need to apply.
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