Current jobs related to Customer Experience Representative - Durban, KwaZulu-Natal - Talented Recruitment

  • Customer Experience Representative

    2 days ago

    Durban, KwaZulu-Natal, South Africa Adendorff Machinery Mart Full time

    About the OpportunityA fantastic career opportunity has arisen for a motivated and enthusiastic individual to join our successful team in Pietermaritzburg.We are seeking an individual with a passion for sales and customer service, who is eager to learn and grow continuously.The ideal candidate will have previous exposure in the retail environment and...

  • Customer Service Representative

    7 days ago

    Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    About the RoleThis is an exciting opportunity for a skilled and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will play a crucial role in delivering exceptional customer experiences, promoting our products and services, and achieving business objectives.

  • Customer Support Representative

    2 days ago

    Durban, KwaZulu-Natal, South Africa National Renal Care Full time

    Duties and ResponsibilitiesThe Customer Support Representative will be responsible for managing customer inquiries, resolving issues efficiently, communicating with production and dispatch teams, following up with customers to confirm satisfaction, and collecting feedback to improve services.

  • Quality Manager

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full time

    Role Purpose Working as part of dynamic, large-scale operations, the job holder will be part of a high-quality team undertaking Quality checking of the work completed by Team Members. This is an exciting mid-level management role where the job holder will be exposed to multiple clients across various industries. Job Description This is a multi-faceted role...

  • Customer Service Representative

    6 days ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Dis-Chem Pharmacies. As a Casual Cashier, you will be responsible for providing exceptional customer service and ensuring a world-class shopping experience.Key Responsibilities:Process customer transactions accurately and efficientlyHandle customer complaints...

  • Customer Support Representative

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Customer Support Representative (Call Centre) Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all our channels of...

  • Customer Support Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Customer Support Representative (Call Centre) Mr Price Money 3 -4 Months FTCJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all...

  • Customer Service Representative

    6 days ago

    Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    **Company Profile:**We are a leading health and beauty retailer looking for a skilled Customer Service Representative to join our team.**Key Responsibilities:**To provide superior customer service by acting as a brand ambassador.To execute merchandising and general housekeeping duties according to store standards.To support the company's vision to be the...

  • Customer Service Representatives

    2 days ago

    Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job DescriptionAt FIREFLY, we are seeking highly skilled and motivated Customer Service Representatives to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage a high volume of customer inquiries.Key Responsibilities:Manage customer calls, emails, and chats in a professional...

  • Customer Service Representative

    2 days ago

    Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    Job Summary:We are looking for a highly motivated Customer Service Representative to join our team, responsible for delivering exceptional customer service, executing operational activities at the point of sale, and promoting the Clicks' clubcard.Key Responsibilities:To efficiently execute all operational activities at the point of sale in a timely and...

  • Customer Service Representative

    7 days ago

    Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    Job DescriptionWe are seeking a highly skilled and motivated individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, executing operational activities at the point of sale, and maintaining high levels of accuracy when scanning merchandise and collecting...

  • Learning & Development Facilitator Insurance

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full time

    Job Overview: Huntswood SA is looking for a dynamic Learning and Development Facilitator to join their L&D Team in Durban . The candidate must have strong product training and development experience working within an L&D Department . The successful candidate will be responsible for facilitating training in a physical environment on site. Job...

  • Customer Service Representative

    6 days ago

    Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    Job OverviewWe are a leading retailer seeking a highly motivated and experienced Customer Service Representative to join our FMCG team. In this role, you will be responsible for delivering exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.The successful candidate will have a strong...

  • Customer Service Representative

    3 hours ago

    Durban, KwaZulu-Natal, South Africa Safairoperations Full time

    Safairoperations is seeking a highly motivated Customer Service Representative - Aviation to join their team.Job DescriptionThe successful candidate will be responsible for coordinating airport operations and ensuring that all activities run smoothly;Monitoring daily operational plans and distributing information regarding planned issues and service provider...

  • Customer Experience Champion

    2 days ago

    Durban, KwaZulu-Natal, South Africa FirstRand Namibia Limited Full time

    Job DescriptionWe are seeking a skilled and dedicated individual to join our team as a Customer Experience Champion. This role is focused on providing exceptional customer service by being responsive, empathetic, and helpful.Cultivate strong relationships with customers through active listening and timely issue resolution.Stay up-to-date with product...

  • Customer Experience Ambassador

    13 hours ago

    Durban, KwaZulu-Natal, South Africa Spane4all Full time

    Job DescriptionWe are seeking a skilled Sales and Support Professional to join our team. As a Sales and Support Professional, you will be responsible for providing exceptional customer experiences by being helpful and sensitive to customer needs.You will connect with customers through various channels, including eChannels and Self-Service, while adhering to...

  • Customer Experience Lead

    3 days ago

    Durban, KwaZulu-Natal, South Africa Careerarc Full time

    Job DescriptionCareerarc is a leading provider of services to customers across various industries. We are seeking a Customer Experience Lead to join our team and lead our service operations team to deliver exceptional customer experiences.Main ResponsibilitiesTo intervene purposefully to optimise service performance with individuals or the team by taking...

  • Customer Experience Coordinator

    2 days ago

    Durban, KwaZulu-Natal, South Africa Financial Adviser (Discovery Life) Full time

    The Customer Experience Coordinator/Booking Specialist will be contacting existing clients at our brokerage and scheduling appointments for financial advisers. This role requires excellent communication skills, professionalism, and a customer-focused approach to ensure a positive client experience.Key Responsibilities:Contact potential clients to book...

  • Customer Experience Specialists

    3 days ago

    Durban, KwaZulu-Natal, South Africa Global Direct Full time

    About the RoleThis is an exciting opportunity for self-motivated and ambitious individuals to join our sales team.We are seeking future leaders who share our passion for customer experience and are eager to drive growth and success.Key Responsibilities:Pursue new business opportunities and expand existing relationships.Provide exceptional customer service,...

  • Customer Experience Manager

    3 hours ago

    Durban, KwaZulu-Natal, South Africa Ignition CX Full time

    The role is to oversee the performance of a team in a contact centre, ensuring that targets are met and customers receive high-quality service.Key Responsibilities:Ensure the team adheres to core KPI Service targets.Set targets, manage call flow, and monitor interval control, driving individual and team performance through measurement, feedback, and...

Customer Experience Representative

1 week ago

Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

About the Role:

We're looking for a talented Customer Service Representative to join our E-commerce team at Talented Recruitment. In this role, you'll be the face of our brand, delivering exceptional customer experiences through multiple touchpoints.

Key Responsibilities:

  • Proactively engage with online customers, addressing their queries, concerns, and complaints in a professional and courteous manner.

  • Process and manage customer orders efficiently, ensuring timely delivery and minimizing errors.

  • Effectively handle customer refunds, exchanges, and returns, providing clear explanations and resolutions.

  • Continuously analyse customer feedback, identifying areas for improvement and contributing to process enhancements.

  • Collaborate with the team to drive sales growth, customer satisfaction, and brand loyalty.

Qualifications:

  • Prior experience in customer-facing roles, preferably in the action sports and lifestyle industry.

  • Strong communication, problem-solving, and interpersonal skills.

  • Aptitude to work in a fast-paced environment, handling high volumes of customer interactions.

  • Adaptability, multitasking, and attention to detail are essential.