Client Success Consultant
3 weeks ago
Transform Client Experiences
In this role, you will play a pivotal part in driving client success and achieving outstanding results with Shorza Ltd. Our dynamic environment offers significant opportunities for growth, making your contributions truly impactful.
Your Key Responsibilities:
- Deliver exceptional service to clients by responding to their requests efficiently.
- Manage contract renewals accurately to ensure seamless transitions.
- Maintain the integrity of client data through regular checks and updates.
- Generate and review monthly finance and billing reports to keep clients informed and satisfied.
- Coordinate meetings between clients and internal teams to foster collaboration.
What You Bring:
- A proven ability to multi-task and prioritize in a fast-paced environment.
- At least 1 year of experience in high-volume customer care or account management.
- Exceptional attention to detail—because accuracy is key.
- Strong written and verbal communication skills to build effective relationships with clients and teams.
Benefits:
We offer a supportive and evolving workplace that values your contributions. With our company's growth, there are ample opportunities for professional development and career advancement.
Salary: £35,000 - £45,000 per annum.
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