Client Success Consultant

3 weeks ago


Sandton, South Africa Shorza Ltd Full time

Transform Client Experiences

In this role, you will play a pivotal part in driving client success and achieving outstanding results with Shorza Ltd. Our dynamic environment offers significant opportunities for growth, making your contributions truly impactful.

Your Key Responsibilities:

  • Deliver exceptional service to clients by responding to their requests efficiently.
  • Manage contract renewals accurately to ensure seamless transitions.
  • Maintain the integrity of client data through regular checks and updates.
  • Generate and review monthly finance and billing reports to keep clients informed and satisfied.
  • Coordinate meetings between clients and internal teams to foster collaboration.

What You Bring:

  • A proven ability to multi-task and prioritize in a fast-paced environment.
  • At least 1 year of experience in high-volume customer care or account management.
  • Exceptional attention to detail—because accuracy is key.
  • Strong written and verbal communication skills to build effective relationships with clients and teams.

Benefits:

We offer a supportive and evolving workplace that values your contributions. With our company's growth, there are ample opportunities for professional development and career advancement.

Salary: £35,000 - £45,000 per annum.



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