Customer Success Lead

**MagicOrange So**ut**h Africa** **About MagicOrange** MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high-growth phase. Our mission is to empower individuals and...

**Objectives of this role** - Own the entire relationship with assigned clients, - Onboarding clients once won, implementation, training, adoption, retention, and satisfaction. - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services. - Develop and maintain customer-success strategies and...

**Introduction** As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's solutions within large, complex accounts. Highly organized, with a natural flare for spotting growth opportunities, you'll identify and secure projects, whilst orchestrating the necessary resources for...

Introduction A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...

**POSITION PURPOSE** Engage with clients to establish business requirements, draft business specifications for the development team to utilize in development of system enhancements. Engage with project manager if developed end product does not match original business specification. Manage the relationship with the customer through regular formal minuted...

At HR Genie, we are seeking a Customer Service Team Lead to manage our Welcome Desk/Reception. As a key member of our team, you will be responsible for ensuring that our reception area is effectively and efficiently managed at all times to provide members with a positive first impression.Key ResponsibilitiesAssisting with Club Administration when...

The Customer Care IT Capability Lead (CCCL) is responsible for managing and optimizing customer care solutions across multiple platforms, ensuring smooth operation and enhanced customer satisfaction. This role requires synchronization of both internal and external service channels, with a strong focus on task automation to improve service efficiency. **Key...

**MagicOrange South Africa** **Location - Sandton** **About MagicOrange** MagicOrange is a leader in the IT Financial Management Software market recognised by Gartner with customers and presence in four continents. MagicOrange is a Software as a Service provider currently in a high growth phase. Our mission is to make people and organizations more...

About Shorza LtdWe are a leading UK-based client services company seeking an experienced Customer Service Advisor to join our team in Sandton. The successful candidate will provide exceptional customer service to clients and service providers, leveraging their skills in problem-solving, communication, and adaptability.

About the RoleWe are looking for a seasoned Regional Manager Lead to join our team at Charm Recruit. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.Key ResponsibilitiesTo oversee and manage the regional office, including staff, fleet,...

Transform Client ExperiencesIn this role, you will play a pivotal part in driving client success and achieving outstanding results with Shorza Ltd. Our dynamic environment offers significant opportunities for growth, making your contributions truly impactful.Your Key Responsibilities:Deliver exceptional service to clients by responding to their requests...

Job SummaryWe are looking for a talented Club Reception Lead to join our team at HR Genie. In this role, you will be responsible for leading the reception team, ensuring a positive member experience, and contributing to the overall success of our organization.The successful candidate will have a strong background in customer service, excellent leadership...

Job SummaryWe are seeking an experienced Reception Manager to join our team at HR Genie.This is an exciting opportunity to lead our Reception area and contribute to the delivery of exceptional customer service.The successful candidate will have strong leadership and communication skills, with the ability to motivate and inspire staff to achieve...

Job Title: Front Desk Team LeadWe are seeking a highly motivated and results-driven Front Desk Team Lead to join our team at HR Genie. This is an exciting opportunity for someone who is passionate about leading high-performing teams and delivering exceptional customer experiences.Key Responsibilities:Lead and manage the front desk team, providing guidance...

Job Title: Customer Service Representative - Wholesale SalesSalary: R450,000 - R550,000 per annum, depending on experienceLocation: Sandton, JohannesburgJob Type: PermanentIndustry: Wholesale / SupplyAbout The Globevest GroupWe are a leading wholesale supplier of promotional gifts and clothing. Our team is dynamic and energetic, and we are looking for a...

**Job Summary**: The Digital Campaign & Lead strategist role is responsible for developing and executing both short - and long-term multi-channel campaigns to generate qualified leads and enhance the sales pipeline within the health and pet insurance sectors. This role develops campaign strategies, creates and manages the lead generation, oversees the...

**Business Unit**:Discovery Health**Function**:Digital Design & Architecture**Date**:27 Aug 2024- About Discovery- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...

Our Client a Global Tech firm is seeking a Cutover Lead to join their team in Sandton. They offer competitive rates, stability, growth and a great working environment. The Cutover Lead will be working closely with the Deployment Project Manager and the Project Horizon Leadership team will execute and drive the pre-cutover, cutover, and post-cutover Go-Live...

**Job Summary**: The Digital Campaign and Lead Manager is responsible for developing and executing both short - and long-term multi-channel campaigns to generate qualified leads and enhance the sales pipeline within the health and pet insurance sectors. This role oversees the marketing budget, determines the optimal marketing mix, and prioritizes spending to...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...