Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Hewitt Colenbrander Recruitment / HC Recruit. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling inquiries, and ensuring a smooth and efficient experience for our clients and visitors.
Key Responsibilities:
- Provide exceptional customer service to clients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Manage and maintain accurate records, including visitor logs and correspondence.
- Ensure office security by monitoring access and maintaining a secure environment.
- Take and relay messages promptly and accurately, and provide information about the organization as needed.
- Verify beneficiary bank details as per instructions from Wage Manager or Corporate Financial Manager.
Requirements:
- Minimum of 2 years of similar experience in a customer-facing role.
- Proficiency in Microsoft Office Suite and experience with Syspro or similar ERP software.
- Excellent communication and interpersonal skills, with the ability to work under pressure and maintain attention to detail.
- Self-motivated and able to work independently, with a strong problem-solving ability and professionalism.
What We Offer:
Market-related remuneration and a dynamic work environment.
How to Apply: If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application. Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.
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