Sales Operations Coordinator

1 month ago


Johannesburg, Gauteng, South Africa Capital Recruit Full time
Job Title: Sales Administrator

The Sales Administrator plays a crucial role in maximizing efficiency and ensuring administrative functions in the Sales Division are operated according to set targets and in line with operational requirements.

Key Responsibilities:
  • Assist the Sales team in preparing relevant documentation, including quotations and proforma invoices.
  • Process LE/CE orders in line with customer requirements and ensure timely completion and distribution.
  • Liaise with banks and credit providers to facilitate finance deals until final payment stages.
  • Manage sales orders, ensuring accurate processing and distribution to customers or collection from customers/transport.
  • Follow up on estimated delivery dates for out-of-stock items and communicate with the Sales team.
  • Coordinate demonstrations and testing of new machines with Area Sales Representatives and Dealers.
  • Record follow-up actions and update customer databases to reflect changes in customer status.
  • Ensure all administrative functions are in place and being followed effectively, in line with company and system requirements.
  • Facilitate customer complaints and queries, fostering dedication to service excellence in every aspect of work.
  • Assist the Admin Manager with ad-hoc tasks as needed.
Requirements:
  • Minimum 3 years of administration experience.
  • Extensive experience with ERP and MIS systems, including Microsoft Office Suite and SAP.
  • Excellent administration and customer orientation skills.
  • Knowledge of company policies and systems is essential.
Skills:
  • ERP and MIS System skills (Microsoft Office Suite, SAP).
  • Understanding of relevant legislation.
Interpersonal Skills:
  • Excellent communication and decision-making skills.
  • Outstanding interpersonal skills.
Personality Attributes:
  • Achiever.
  • Activator.
  • Highly developed stress management skills.
  • Attention to detail.
  • Mental alertness.
  • Judgement.
  • Endurance.
  • Perseverance.
Behavioural Attributes:
  • Internal locus of control.
  • Fairness.
  • Empathy.
  • Firm and consistent.
  • Strong value system.
  • Team Player.
Education & Qualifications:
  • Matric.
  • Diploma in Business/Office Administration (N5).
  • Values: Expertise, Passion, Entrepreneurship, Agility.
Languages:
  • Fluent in English and Afrikaans.


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