IT Operations Event Management Specialist
2 weeks ago
Technical Expertise: We are seeking a technical expert in IT Operations Management solutions with in-depth knowledge of IT Infrastructure and Platforms, including operating systems, networks, databases, web technologies, and cloud technology.
Key Responsibilities:
- Implement ITIL v4 processes, particularly Problem, Incident, and Change management.
- Manage IT events and ensure efficient incident resolution.
- Develop and maintain automation scripts to increase efficiency and reduce repetitive tasks.
- Collaborate with cross-functional teams to align IT goals with business objectives.
Requirements:
- 5+ years of experience in IT Operations Management solutions.
- Strong technical skills, including experience with Shell, Perl, JavaScript, and Java.
- Ability to analyze complex information and perform detailed analysis.
- Understanding of Agile methodology and automation principles.
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