IT Operations Event Management Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Jordan Human Resources Full time
Job Description:

Technical Expertise: We are seeking a technical expert in IT Operations Management solutions with in-depth knowledge of IT Infrastructure and Platforms, including operating systems, networks, databases, web technologies, and cloud technology.

Key Responsibilities:

  • Implement ITIL v4 processes, particularly Problem, Incident, and Change management.
  • Manage IT events and ensure efficient incident resolution.
  • Develop and maintain automation scripts to increase efficiency and reduce repetitive tasks.
  • Collaborate with cross-functional teams to align IT goals with business objectives.

Requirements:

  • 5+ years of experience in IT Operations Management solutions.
  • Strong technical skills, including experience with Shell, Perl, JavaScript, and Java.
  • Ability to analyze complex information and perform detailed analysis.
  • Understanding of Agile methodology and automation principles.


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