IT Operations Event Management Professional

2 weeks ago


Pretoria, Gauteng, South Africa Jordan HR Full time

**Key Responsibilities**

  • Support the planning, execution, and monitoring of IT operations management solutions.
  • Develop and maintain in-depth knowledge of IT infrastructure, platforms, and technologies, including Linux, Windows operating systems, databases, web technologies, and cloud services (AWS, Azure, Google).
  • Design and implement automation solutions to increase efficiency and handle repetitive tasks, utilizing skills in Shell, Perl, JavaScript, and Java.
  • Collaborate with teams to implement ITIL v4 processes, including Problem, Incident, Change (PIC) and Manage Events, to ensure alignment with business objectives.
  • Apply data analysis and problem-solving skills to resolve complex issues and optimize IT service delivery.
  • Communicate effectively with stakeholders to ensure seamless integration of technical solutions with business needs.


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