IT Operations Management Specialist

4 weeks ago


Pretoria, Gauteng, South Africa Jordan HR Full time
Job Description

We are seeking a highly skilled IT Operations Event Management Specialist to join our team at Jordan HR.

Key Responsibilities
  • Develop and maintain in-depth knowledge of IT Operations Management solutions (ITOM) and IT Infrastructure and Platforms.
  • Design and implement automation solutions to increase efficiency and handle repetitive tasks.
  • Collaborate with IT teams to align IT goals with business objectives and build strong relationships between IT and the business.
  • Develop and implement ITIL v4 processes, particularly for Problem, Incident, Change (PIC) and Manage Events.
  • Conceptualize complex information and perform detailed analysis when required.
  • Stay up-to-date with the latest Agile Methodology and Cloud technology trends.
Requirements
  • 5+ years of experience in IT Operations Management solutions (ITOM) and IT Infrastructure and Platforms.
  • Experience with Shell, Perl, JavaScript, and a higher programming language (e.g., Java).
  • Strong understanding of ITIL v4 and Agile Methodology.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Please submit your CV to us for consideration.



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