German Language Sales Professional

4 days ago


Cape Town, Western Cape, South Africa DigiCert Full time

Why Choose Us?

DigiCert is a leader in global security and we're looking for a talented individual to join our team in Cape Town.

As a Commercial Sales Representative with professional working proficiency in German, you'll play a critical role in driving renewal strategy, building relationships, delivering business outcomes, mitigating risk & churn, and delivering insights.

Your Key Responsibilities:

  • Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts.
  • Proactively Build Relationships – Build and maintain relationships with key decision-makers and customers to influence adoption and customer success.
  • Supporting Customers - Guide customers to support channels available as part of the value DigiCert provides.
  • Delivering Business Outcomes – Define business outcomes and orchestrate success plans inclusive of customer priorities, milestones, risks, and metrics.
  • Mitigating Risk and Churn – Interpret and act on usage information focusing on 'at risk' customers to mitigate churn and identify value optimization opportunities.
  • Enabling Customers – Demonstrate and educate customers on relevant functionality and content resulting in increased adoption.
  • Delivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiences.

Your Requirements:

  • 3+ years of experience managing full sales cycle (inside or field sales) in the software space.
  • Professional working proficiency in German & English.
  • Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
  • Experience in transactional sales; high velocity.
  • Excellent time management skills.
  • Strong ability to collaborate with internal operational and account management teams.
  • Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner.
  • Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan.


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