German Speaking Credit Controller

6 days ago


Cape Town, Western Cape, South Africa Redember Full time
Red Ember Recruitment (PTY) Ltd | Full time

German Speaking Credit Controller

Cape Town, South Africa | Posted on 21/01/2025

Red Ember Recruitment is looking for an experienced credit controller to ensure success at one of our Cape Town based clients.

With a positive attitude, you will take responsibility for managing assigned customers, ensuring outstanding payments are collected as per agreed terms, and maintaining the sales ledger accurately.
The main tasks of this role are to ensure the accuracy and completeness of the sales ledger and to communicate with customers regarding outstanding debts.

Your Responsibilities:

1. Managing a portion of the company's debtor book effectively
2. Collecting due amounts daily via telephone, email, and letters
3. Investigating disputes to secure payments
4. Handling and resolving queries promptly via a helpdesk ticketing system
5. Building strong relationships with the finance departments of our clients
6. Collaborating with Account Managers on payment issues with their clients
7. Processing refunds to clients and updating internal systems after bank approval
8. Resolving unallocated payments/credit balances
9. Contacting clients regarding incorrect or missing remittance advice
10. Preparing and issuing consolidated invoices twice a month
11. Supporting the Accounts Receivable Manager with ongoing improvements within the department
12. Maintaining accurate records of all credit transactions and regularly analyzing the credit control system to reduce bad debt
13. Assessing the creditworthiness of potential customers by reviewing their credit reports and financial records

Experience:

1. 1–3 years of proven experience as a Credit Controller
2. 12 months of international BPO experience – advantageous
3. Solid understanding of basic bookkeeping and accounting principles
4. Proven ability to calculate, post, and manage accounting figures and financial records
5. Hands-on experience with spreadsheets and proprietary software

Skills and Knowledge:

1. Proficient in Excel/MS Office
2. Experience with NetSuite, Sage 200, or other accounting software
3. Prior experience in a customer-facing role or client management is advantageous
4. Strong analytical skills and attention to detail
5. Demonstrable flexibility, energy, and proactivity with a 'can-do' attitude
6. Ability to work independently and in a team, maintaining high standards
7. Ability to work accurately under tight deadlines

Requirements

Non-Negotiable Requirements:

1. Must reside in Cape Town
2. Must have a functional smartphone for two-factor authentication

Qualifications:

1. Completed Matric
2. Bachelor's degree in Finance, Accounting, or Business Administration – advantageous

Experience:

1. NetSuite: 1 year (Required)
2. Sage 200: 1 year (Required)

Language:

1. Fluent in German-speaking, reading and writing (Required)

Location:

1. Cape Town, Western Cape (City of Cape Town)(Required)

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