Desktop Support Engineer
3 days ago
Job Description:
We are seeking a highly skilled IT Support Engineer to join our team in Cape Town.
The successful candidate will be responsible for providing technical support for our employees, ensuring prompt resolution of user issues and optimal utilization of technology resources.
Key Responsibilities:
- Provide first-line technical support for employees
- Monitor the network and troubleshoot complex IT problems
- Maintain accurate asset inventory records
- Reduce downtime by identifying software reliability issues
- Ensure Windows Server security compliance and regular audits
Requirements:
- Grade 12 or equivalent
- Diploma in Information Technology (NQF Level 5) preferred
- 3-5 years of experience in Windows Server Administration and Desktop Support
- Proficiency in Active Directory, Office 365 Cloud Administration, Endpoint Manager, and other relevant technologies
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