Brand Ambassador

24 hours ago


Durban, KwaZulu-Natal, South Africa Eskort Full time
About the Role

We are seeking a highly motivated and results-driven Brand Representative to join our team at Eskort. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and contributing to the overall success of our business.

Key Responsibilities
  • Customer Relationships:
    • Achieve sales targets and outcomes within set schedules.
    • Coordinate sales efforts with team members and other departments.
    • Establish, develop, and maintain positive business and customer relationships.
    • Expedite the resolution of customer problems and complaints to maximize satisfaction.
    • Complete weekly call cycles at relevant retail stores (10-15 calls per day).
    • Grow and maintain a customer database by building sound relationships.
    • Continuously seek new opportunities.
    • Present, promote, and sell products/services using solid arguments to existing and prospective customers.
  • Sales Targets:
    • Achieve sales targets and outcomes within set schedules.
    • Coordinate sales efforts with team members and other departments.
  • Monthly Reporting:
    • Submit monthly reports on performance and competitors in our landscape.
    • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Other:
    • Attend meetings as required at designated locations.
    • Collaborate with Clover and Vector Sales/Merchandisers to drive business performance.
    • Attend trade shows and marketing events as required.
Requirements
  • Grade 12 (Matric) qualification.
  • BCom Degree in Business, Marketing Communications, or related field.
  • Diploma in Business, Marketing Communications, or related field.
  • Proven work experience (minimum of two years) as a Sales Representative.
  • Proven track record of successfully managing customer relationships.
  • Valid driver's license.
  • Excellent knowledge of MS Office.
  • Working knowledge of CRM systems.
  • Relationship management skills and openness to feedback.
  • Ability to create and deliver presentations tailored to the audience's needs.
  • Prioritizing, time management, and organizational skills.
  • Strong verbal and written communication skills.
  • Ability to work efficiently, either on one's own or as part of a team, in a highly pressurized environment.

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