User Experience Researcher

1 week ago


Midrand, Gauteng, South Africa Optimal Growth Technologies Full time
Job Title: User Experience Researcher

At Optimal Growth Technologies, we are seeking a highly skilled User Experience Researcher to join our Digital & Marketing team. As a key member of our team, you will be responsible for conducting UX and market research to inform our product development and design decisions.

Key Responsibilities:
  • Conduct UX research to inform product development and design decisions
  • Design and conduct studies to address user behavior and attitudes
  • Recruit participants and assist UX designers in running user testing studies
  • Generate insights to fuel ideation and evaluate designs
  • Research and analyze market trends, customer behavior, and user needs
  • Develop and maintain a deep understanding of user behavior and needs
  • Collaborate with UX designers and product management to prioritize research questions and identify best methods to address them
  • Present research findings and recommendations to stakeholders
Requirements:
  • 5-8 years of experience in a Design Research role
  • Comprehensive knowledge of qualitative research methods, including semi-structured interviews, contextual inquiries, and usability studies
  • Experience with survey research, questionnaire design, and sampling
  • Excellent communication and presentation skills
  • Ability to work in a fast-paced environment and prioritize multiple projects
  • Experience working with Agile processes and collaborating with cross-functional teams
Preferred Qualifications:
  • Postgraduate qualification in a relevant field
  • Usability Analyst Certification
Technical Skills:
  • UX design principles and methodologies
  • Research and testing methods
  • Market awareness and trend analysis
  • Concept presentation and communication


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