Strategic Operations Lead

6 days ago


Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time
Key Responsibilities

The Strategic Operations Lead will be responsible for developing and executing a strategic plan to achieve operational excellence in alignment with the company's goals and objectives.

The key responsibilities include:

  1. Developing and executing a strategic plan for operational excellence, aligning with business goals and objectives.
  2. Bringing life insurance domain expertise to drive process improvements.
  3. Identifying and implementing cost optimization initiatives and best practices across the value chain.
  4. Leading and mentoring a team of operational excellence professionals to drive performance improvements.
  5. Fostering a culture of continuous improvement and operational excellence throughout the organization.

The job also involves participating in all deals to provide strategic inputs on the overall operational structure, providing insight into financials and ways to improve them, guiding on standardizing core project management deliverables across the board, collaborating with functional leaders to implement operational improvements and drive productivity gains, and utilizing data analytics to identify trends, root causes, and opportunities for improvement.

The ideal candidate will have a strong understanding of business concepts, excellent team management and leadership skills, and the ability to inspire and motivate team members to achieve their full potential.



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