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Help Desk Technician
1 week ago
We are seeking a highly motivated and experienced Help Desk Technician to join our team at Dye & Durham Corporation.
This role involves providing technical support to our customers via phone, email, or remote connection. You will troubleshoot and resolve technical issues, document solutions, and collaborate with other teams to ensure seamless customer experience.
With a focus on delivering excellent customer service, you will respond promptly to customer inquiries, provide clear explanations, and maintain accurate records of interactions.
Responsibilities- Deliver high-quality technical support to customers via various channels.
- Troubleshoot and resolve technical issues efficiently.
- Document solutions and maintain accurate records.
- Collaborate with other teams to ensure seamless customer experience.
