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Customer Support Specialist

1 week ago

Cape Town, Western Cape, South Africa The Legends Agency Full time

We are seeking a motivated and detail-oriented individual to fill the role of Customer Support Specialist at The Legends Agency.

The ideal candidate will have previous experience in customer service or administrative roles and possess strong written communication skills with a keen attention to detail.

Responsibilities will include responding to customer inquiries via email, providing support, and ensuring a positive experience for our users.

  • Provide clear and accurate information about our offerings, including installation guides and troubleshooting tips.
  • Maintain a friendly and professional demeanor in all communications.
  • Track customer inquiries and resolutions to identify trends and areas for improvement.

To be successful in this role, you will need to be able to work independently and manage time effectively, as well as possess proficiency in using email and basic office software.

In return for your hard work and dedication, we offer flexible working hours, a supportive team environment, opportunities for professional growth within the company, and competitive compensation.