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Customer Service Agent
1 week ago
This is an exciting opportunity to work as a Customer Service Agent - Initiatives with Liberty Group Limited. Your primary responsibility will be to execute activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
- You will actively call clients as part of "upsell" campaigns by explaining the benefits of potential solutions to them.
- Informs and educates customers on products to ensure retention of existing customers and increase sales revenues by explaining cross-sell/upsell opportunities.
- Offers simple solutions to clients based on predetermined campaigns utilising scripts.
