Customer Service Agent – Credit Card Support
3 weeks ago
Are you passionate about delivering exceptional customer service in the banking industry? We're looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.
Key Responsibilities:
- Handle incoming queries related to credit card services, transactions, and account details.
- Provide clear, accurate, and timely assistance to customers, ensuring their needs are met.
- Identify and resolve customer concerns effectively, maintaining high satisfaction levels.
- Follow banking protocols and compliance standards for a secure and trustworthy service experience.
- Accurately document all customer interactions in the system, maintaining thorough and up-to-date records.
Requirements:
- Minimum of 1 year experience in a customer service role within the banking industry, specifically dealing with credit card queries.
- Must have BCOM degree (finance, Investment, Economics)
- Clear ITC (no adverse credit history).
- Strong communication skills and an ability to resolve issues efficiently.
- High attention to detail and strong problem-solving skills.
-
Credit Card Process Expert
2 hours ago
Johannesburg, Gauteng, South Africa Tata Consultancy Services Full timeTata Consultancy Services OverviewTata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years.We offer a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering...
-
Late stage collections agent
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our TOP banking clients is in urgent need of Late Stage Credit Card Collections Agents, to join them in Sandton on a 3-month contract.Must be available immediately to startMUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listingsGreat track record -...
-
Late stage collections agent
6 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our TOP banking clients is in urgent need of Late Stage Credit Card Collections Agents, to join them in Sandton on a 3-month contract.Must be available immediately to startMUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listingsGreat track record -...
-
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing /...
-
Customer Service Agent
3 hours ago
Johannesburg, Gauteng, South Africa Sage Full timeJob Description Customer Service Agents at Sage are the heartbeat of our business, enhancing the customer experience, ensuring satisfaction and retention, building brand loyalty, and contributing to the company's success.In this hybrid office-based role, which requires a minimum of three days per week on-site at our Johannesburg office, you will provide...
-
Inbound Call Centre Agent
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOur banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...
-
Inbound Call Centre Agent
6 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOur banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...
-
Inbound Call Centre Agent
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our clients in the banking industry is seeking inbound call centre agents. Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments / EconomicsClear credit recordClear criminal recordWilling to work...
-
Credit Assessment Agent Opportunity
3 days ago
Johannesburg, Gauteng, South Africa Bayportsa Full timePosition SummaryWe are seeking a highly skilled Affordability Review Agent to join our team at Bayport Financial Services.Main Responsibilities:Reviewing loan applications to ensure they meet our affordability criteriaApplying business standards and affordability rules to assess loan applicationsRequirements:Qualifications and ExperienceMATRIC AND/OR NQF...
-
Customer Service Agent
3 weeks ago
Johannesburg, Gauteng, South Africa FlySafair Full timeJob title : Customer Service Agent (JHB)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionAssist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; Assist customers when...
-
Customer service agent
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our well known international e-hailing clients are looking for experienced Customer service agents to join their Johannesburg team on a 6-month contract. Responsibilities:Offer and driving 5 star service to the driver partners Come up with new initiatives Handling time Time trackingReview vehicle documents Offer solutions to driver...
-
Customer service agent
2 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our well known international e-hailing clients are looking for experienced Customer service agents to join their Johannesburg team on a 6-month contract. Responsibilities:Offer and driving 5 star service to the driver partners Come up with new initiatives Handling time Time trackingReview vehicle documents Offer solutions to driver...
-
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAbout Isilumko Staffing (JHB)We are seeking a skilled and experienced customer support representative to join our team in the banking industry.Qualifications and ExperienceA Matric certificate is required, along with a minimum of 2 years' experience in customer care or inbound call centre environments within the banking or financial services sector.Bachelor...
-
Call Centre Agent Customer Acquisition
5 hours ago
Johannesburg, Gauteng, South Africa Vodafone Global Enterprise Full timeJob title : Call Centre Agent Customer AcquisitionJob Location : Gauteng, JohannesburgDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Role Purpose:To process applications for credit vetting, activations and transfer of ownership; as escalated through the relevant customer acquisition workflow and queue management systems...
-
Customer Support Team Lead
5 days ago
Johannesburg, Gauteng, South Africa PayJoy Inc. Full timeAbout PayJoyPayJoy is a mission-driven company dedicated to empowering people worldwide to step into the modern financial system for the first time and achieving long-term financial success.We leverage our innovative technology to transform smartphones into collateral, enabling unbanked consumers to access credit. Our team has successfully supported over 10...
-
Commercial Credit Collector
5 days ago
Johannesburg, Gauteng, South Africa Unified Credit Solutions Full timeWhat We OfferA competitive salary packageOpportunities for career advancementA dynamic and supportive work environmentAt Unified Credit Solutions, we value our employees and offer a range of benefits including a competitive salary package, opportunities for career advancement, and a dynamic and supportive work environment. If you are a motivated and...
-
Customer Service Agent
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeURGENT: Contact Centre Agents (Temp) in Centurion, (Johannesburg)Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be...
-
Customer Support Representative
5 days ago
Johannesburg, Gauteng, South Africa Ananzi Full timeWe are seeking a highly skilled German-Speaking Customer Service Agent to join our dynamic team. As a customer-focused professional, you will be responsible for resolving consumer complaints with precision and empathy.Key Responsibilities:Providing exceptional inbound and outbound telephonic support, including chat and back-office services.Responding...
-
Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Complement Recruitment Full timeInternal Sales Agent Customer Service Representative Salary: Fixed Term Contract R15-20k Per MonthPurpose of Position:Complement Recruitment are recruiting for an internal sales agent and customer service representative, one based in Germiston Johannesburg Gauteng and the other in Brits, North West. Both are Fixed Term Contracts, starting 25 September 2024,...
-
Credit Risk Specialist
6 days ago
Johannesburg, Gauteng, South Africa Nedbank Full timeWe are seeking an experienced Credit Risk Specialist to join our team. In this role, you will be required to assess the credit risk of existing portfolios so that risk is managed and mitigated in line with the bank's credit policy.Key Responsibilities:Credit Policy Management:Align with the bank's credit policy and identify cross-sell opportunities.Prepare...